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Omni Jacksonville Hotel
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Omni Jacksonville Hotel Hotel

245 Water Street 245 Water Street, Jacksonville, FL 32202, United States Show Map

Excellent from 1,204 reviews
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About Omni Jacksonville Hotel

Within a two minute walk of the Times-Union Center for the Performing Arts, Omni Jacksonville is located in the heart of Jacksonville. It also features an outdoor pool, a rooftop terrace and a gym.

This luxury hotel provides valet parking, 24-hour room service and an express check-in and check-out feature. In addition, the multilingual staff are on hand to provide assistance.

Omni Jacksonville provides contemporary rooms equipped with ironing facilities, plus all the essentials to ensure an enjoyable stay. After settling in to their room, guests can discover the area with use of Central Monorail Station, which is a brief walk from the hotel.

Those staying at Omni Jacksonville can sit down to a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close when looking for a bite to eat. The hotel also offers a daily breakfast that can be enjoyed in the dining room, or there is a variety of well-known restaurants and cafés in the local area.

Jacksonville's popular attractions are within close proximity to the hotel, with Jacksonville Landing just a 10-minute walk away. It is also within walking distance of the Jacksonville Museum of Modern Art, Prime F Osborn III Convention Center and Jacksonville Riverwalk.

Excellent 8.4
1,204 guest reviews

Hotel Features


Fitness centre


Pets allowed on request. Charges may apply.


Wedding services, Business centre, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Spa


ATM on-site, Radio, Entire unit wheelchair accessible, River view, Disabled access, Roll-in shower, Family rooms, Linens, Towels, Safety deposit box, Cribs available, Feather pillow, Gift shop, Seating area, Laundry facilities, Lift, Minibar, Flat-screen TV, Free toiletries, Shampoo, Room service, Smoke alarms, Heating, Shower, Iron and ironing board, Accessible by lift, Physical distancing in dining areas, Adapted bath, Physical distancing rules, Outdoor pool, Sofa, Alarm clock, No smoking, Restaurant, Hand sanitiser in guest accommodation and key areas, Bar/Lounge, Express check out, Hairdryer, Screens or physical barriers placed between staff and guests in appropriate areas, Lowered sink, Cable or satellite TV, Telephone, Use of cleaning chemicals that are effective against coronavirus, Carpeted, Tile/marble floor, Air-conditioned, Toilet, Guest accommodation is disinfected between stays, Toilet paper, Toilet with grab rails, All plates, cutlery, glasses and other tableware have been sanitised, Safe, Dustbins, Coffee machine, Guests can opt-out of accommodation cleaning service, TV, Upper floors accessible by lift, Long-term parking (surcharge), Conditioner, Staff follow all safety protocols as directed by local authorities, Parking (surcharge), Valet parking, Desk, Coffee shop, Bathrobe, Dining table, Private bathroom, Wardrobe or closet, 24-hour front desk, Storage available


Wi-Fi available in all areas, Internet, Wi-Fi


From 03:00 pm


Prior to 12:00 pm

Omni Jacksonville Hotel reviews

Omni Jacksonville Hotel
from 1,204 reviews

Rating summary

  • Cleanliness 9.0
  • Comfort 8.9
  • Location 8.7
  • Services 8.7
  • Staff 9.0
  • Value for money 8.1

Recent reviews of Omni Jacksonville Hotel

  • Glenn J

    Mar 2018

    Verified Stay

    Excellent Choice

    Arrived a little earlier than planned but no problem, I had one of the easiest most efficient check- ins ever, it was literally a minute or so as my room had already been allocated and the room keys and paperwork were waiting for me, very impressive. Very smart foyer gives a great first impression, very helpful bell man who actually remembered my name each time I saw him during my stay, he also offered some good advice on the surrounding area. The Hotel bar is rather expensive, this is not a problem as you are opposite the 'Jacksonville Landing' with its multitude of bars, shops and restaurants, it is right on the river and is a great place to spend some time, you can take a water taxi from here across the river, alternatively the free monorail has a stop just a block from the Hotel. The breakfasts are still one of the best that I have encountered in the US, great choice and really good quality, forget opting for peanut butter on your toast, why not go for the cashew or almond butter? Healthy choices as well as cooked selections are available in a buffet format. The Hotel runs various special offers throughout the year and it pays to be aware of them. I don't think their parking charge is too expensive, but there are often packages available that include valet parking and breakfast, definitely worth looking at. I had a river view room on the 14th floor and was more than happy with my stay there, if I had one thing to gripe about it would be the size of the bath tub, (small), but as so many US Hotels seem to have this type of tub, it is really of little consequence. The Hotel is well situated close to the main road networks, (although these do not run past the Hotel), which makes visiting all parts of the surrounding area easy. This is an excellent Hotel and I would not hesitate to stay here again or to recommend it to anyone visiting the Jacksonville area.