8.0 ExcellentR, Mar 2024
LikedI loved my room on the 5th floor. Beautiful natural light & high ceilings. The quietness of the room and neighborhood was much appreciated. The staff was very accommodating upon arrival & departure.
DislikedIf any improvement is possible, the bathroom needs a makeup/vanity specific mirror and better/more controlled lighting. Also maybe an outlet for the hairdryer. I used the one in the bedroom. Breakfast staff was excellent the first day and mostly absent the second day.
10.0 ExcellentJanie, Mar 2024
LikedEverything was thought of for a comfortable and welcoming stay. The welcome drinks and cakes were a nice touch. As was the friendly and personable service. The quietness of the room was lovely, even right next to the lift. Breakfast was superb. The location was fabulous.
DislikedThe only thing that left a bit of a bad taste for us was the hidden extra service charge that was put on our bill at the end. For a place that felt so client focused when we were there, we were left wondering whether this was overridden by personal gain.
10.0 ExcellentCaroline, Mar 2024
Likedwe got an upgrade to a suite and champagne welcome drinks!!!
10.0 ExcellentErica, Mar 2024
LikedFrom the moment we walked in, felt completely looked after, lots of little touches, that were not expected, like a welcome drink and complimentary nibbles in the bar in the evening before we headed off to our event. Nothing was a problem, all the staff were so nice and welcoming and breakfast the next morning was very chilled and food was delicious. Have already recommended to friends.
10.0 ExcellentRosemary, Feb 2024
LikedSpectacular location, kind and attentive staff, large bright room.