10.0 ExcellentAnonymous, Mar 2024
We flew into Sydney with a missing luggage and a defective internet package. Reached the hotel and was just casually mentioning our ordeal with Ian the concierge, and this amazing man went above and beyond for us, not only was he very sympathetic with our experience, he went a few steps further and got us a complimentary coffee and kept checking if there’s any way he could make our day better. Front desk agent Ali was an absolute gentlemen as well, was very patient in explaining and introducing all the popular eateries and amenities around the property. He then got us a really early check in and also a free upgrade. Really made our day. The hotel looks new, classy and really really clean. The rooms are also tech-y and modern, absolutely nothing to complain about We’ve had our fair share of nice hotels and resorts, but we could easily say that the staff in this hotel are the best we’ve came across, highly highly recommended if you are in town for a short trip.
10.0 ExcellentNeale, Mar 2024
LikedBeautiful suite, lovely view
10.0 ExcellentKasandra, Mar 2024
LikedBeautiful layout! Completely chic & all the amenities needed. Highly recommended
DislikedNothing
8.0 ExcellentAnonymous, Mar 2024
Incredible for everything you get but facilities are pretty basic as is room. Prices for room service need to be paid immediately via Apple Pay and are very expensive.
10.0 ExcellentJulianne, Mar 2024
LikedThe level of service is paramount .. the staff are so passionate about going above and beyond to make sure you feel like a superstar.
DislikedWasn't anything I didn't like