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Best Western London Queens Crystal Palace Hotel
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Best Western London Queens Crystal Palace Hotel Hotel

122 Church Road 122 Church Road, London, SE19 2UG, United Kingdom Show Map

Good from 5,903 reviews
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About Best Western London Queens Crystal Palace Hotel

Located outside the Congestion Charge Zone, this hotel provides comfortable accommodation, free parking and easy access to central London. It also offers free Wi-Fi, an express check-in and check-out feature and a sun deck.

This modern hotel features a number of amenities, including a 24-hour reception, meeting rooms and luggage storage. In addition, the multilingual staff are on hand to offer assistance.

All rooms are air conditioned, soundproofed and equipped with a coffee maker, a private bathroom and a flat-screen TV. They all have blackout curtains, a laptop safe and an in-room safe.

Serving Italian dishes, PizzaPolli Restaurant offers a relaxed setting for a satisfying meal. Each evening, guests are able to enjoy a drink in the comfortable lounge bar.

Best Western London Queens Crystal Palace Hotel is within walking distance of The Crystal Palace. It is within a 20-minute stroll of Crystal Palace Railway Station, which allows for convenient access in and around London.

Good 7.3
5,898 guest reviews

Hotel Features


Pets not allowed


Photocopier service, Multi-lingual staff, Meeting/Banquet facilities, Laundry service, Business centre, Conference rooms, 24-hour security, Fax/photocopying, Daily housekeeping, Wake-up service, Key access


Heating, Storage available, Hardwood or parquet floors, Designated smoking area, Soundproofing, Soundproof rooms, Free toiletries, Flat-screen TV, Parking (surcharge), Smoke alarms, Socket near the bed, Fire extinguisher, Snack bar, Family rooms, Executive lounge access, Electric kettle, Shower cap, Shower, Shared lounge/TV area, Shampoo, Desk, Seating area, Conditioner, Safety deposit box, Cleaning products, Children's high chair, Private parking, Private entrance, Staff follow all safety protocols as directed by local authorities, Private bathroom, Guests can opt-out of accommodation cleaning service, Packed lunches, Bottle of water, Body soap, 24-hour front desk, All plates, cutlery, glasses and other tableware have been sanitised, Bathtub, Guest accommodation is disinfected between stays, First-aid kit, Alarm clock, Use of cleaning chemicals that are effective against coronavirus, Screens or physical barriers placed between staff and guests in appropriate areas, Non-feather pillow, Accessible parking, VIP room facilities, Vending machine (snacks), Vending machine (drinks), CCTV in common areas, Air-conditioned, Laptop safe, Dustbins, Hairdryer, Express check out, Key card access, Physical distancing rules, Lift, Physical distancing in dining areas, Bar/Lounge, Restaurant, Toilet paper, Toilet, Towels, Linens, No smoking, Disabled access, Telephone, Tea/coffee maker, Safe


Free Internet, Wi-Fi available in all areas, Free Wi-Fi


From 02:00 pm


Prior to 11:00 am

Best Western London Queens Crystal Palace Hotel reviews

Best Western London Queens Crystal Palace Hotel
from 5,898 reviews

Rating summary

  • Cleanliness 7.9
  • Comfort 7.6
  • Location 7.1
  • Services 7.1
  • Staff 7.5
  • Value for money 7.7

Recent reviews of Best Western London Queens Crystal Palace Hotel

  • massive azad

    Solo travellers

    Oct 2019

    Verified Stay

    clean and tidy

    wonderful stay. nice clean and tidy hotel and top of all that great customer service. would definitely stay again

  • Asim

    Families with young children

    Jul 2018

    Verified Stay

    would come again

    Good clean, near restaurants, pubs, bus stop, sainsbury. Free Wi fi would have been great.

  • Brenda

    Solo travellers

    Apr 2018

    Verified Stay

    it was basic you get what you pay for

    I wouldn't recommend it if you're a solo traveller ..has a woman I would not stay there again on my own