It took me a while to find a hotel in San Francisco that would be fairly well priced for me but also have the comfort of home. I took the leap with this hotel and do not regret it. The staff was friendly, quick and efficient. Helpful wen asked questions about transportation. The room was fairly large. We had two double beds as we were two couples, and there was lots of space. Room was clean. Bed was comfortable. Also, they really do have happy hour in the lobby!! How amazing is that? From 5-6 pm, they give white or red wine, as complimentary to hotel guests. I loved it, and the man serving it was a gem. I forgot his name, but he was such a gentleman, nice to talk to and even went around offering dark chocolate for those with red wine! Friendly, and absolutely great service. It's very close to ChinaTown, and bus routes. About a ten minute walk to the square where you can catch trams, and go shopping. Loved it. Oh, we also needed extra towels, and the service was very quick to bring them up.