Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Hotel
4 stars 

Km. 72 Carretera Cancun-Tulum, Puerto Aventuras, Quintana Roo, Mexico

Excellent244 verified ratings
8.3

£269

Cheapest rate

rate per night

Provider
Nightly total
£269
£306
£308
9 more Heaven at Hard Rock Hotel Riviera Maya - Adults Only deals
9 more Heaven at Hard Rock Hotel Riviera Maya - Adults Only deals
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Best deals for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Explore the most appealing deals available for Heaven at Hard Rock Hotel Riviera Maya - Adults Only, ensuring you get the best value for your stay. Properties were last updated on 10 December 2025.
Wed 17/12
Thu 18/12
King room
bed type unknown
£269
nightly with fees
1 king bed
£306
nightly with fees
bed type unknown
£308
nightly with fees
Luxury Room
bed type unknown
£339
nightly with fees
bed type unknown
£366
nightly with fees
bed type unknown
£369
nightly with fees
Superior room
bed type unknown
£263
nightly with fees
bed type unknown
£300
nightly with fees
bed type unknown
£325
nightly with fees
Deluxe room
1 king bed
£257
nightly with fees
bed type unknown
£293
nightly with fees
bed type unknown
£295
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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About Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Discover essential information, amenities, and features of Heaven at Hard Rock Hotel Riviera Maya - Adults Only, providing insights into what to expect during your stay. Information on this property was last updated on 10 December 2025.
This beachfront 5-star hotel provides numerous premium facilities, including free Wi-Fi, outdoor tennis courts and water slides. Popular amenities, such as a private beach, a saltwater swimming pool a...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 875 1100
License number: 008-007-000402/2025

Perks and amenities at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Heaven at Hard Rock Hotel Riviera Maya - Adults Only
  • Private beach
  • Adults only
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

General

  • ATM on-site
  • Entire unit located on ground floor
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Fruits
  • Garden view
  • Room service
  • Smoke alarms
  • Heating
  • Infinity pool
  • Hot tub
  • Interconnected room(s) available
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • Restaurant
  • Bar/Lounge
  • Laptop safe
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Outdoor dining area
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Private entrance
  • Kitchenette
  • Night club
  • Storage available
  • Private parking
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Beach chairs
  • Beach towels
  • Towels
  • Safety deposit box
  • Adults only
  • Sea view
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Dishwasher
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Slippers
  • First-aid kit
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Sofa
  • Alarm clock
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Telephone
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • Cleaning products
  • Dustbins
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Wardrobe or closet

Activities

  • Bicycle hire
  • Game room
  • Golf
  • Scuba diving
  • Snorkelling
  • Bingo
  • Evening entertainment
  • Gaming console
  • Fitness classes
  • Fitness centre
  • Tennis
  • Bowling
  • Playground
  • Water park
  • Pool table
  • Basketball court
  • Massage
  • Yoga
  • Gym

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Tour desk
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Reviews for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Read firsthand reviews and testimonials from guests who have stayed at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, providing insights into their experiences. Travellers have left 244 reviews of Heaven at Hard Rock Hotel Riviera Maya - Adults Only to date. Review data was last updated on 10 December 2025.
8.3
Very Good244 verified ratings
Pros +
  • Very nice rooms and staff. (in 1 review)
  • "Eduardo ,the bar tender, prepares amazing cocktails." (in 3 reviews)
  • "Well kept, outstanding service and great restaurants" (in 9 reviews)
Cons -
  • "However the rooms and fixtures showed heavy wear and many things just looked ""tired""." (in 2 reviews)
  • The room we did get was not properly cleaned. (in 3 reviews)
  • Some of the bar staff I found quite rude! (in 1 review)
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Photos of Heaven at Hard Rock Hotel Riviera Maya - Adults Only

View a collection of 55 photos showcasing the rooms, amenities, and facilities of Heaven at Hard Rock Hotel Riviera Maya - Adults Only to help you visualise your stay. Photos for this property were last updated on 10 December 2025.

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Hotels closest to Heaven at Hard Rock Hotel Riviera Maya - Adults Only

These are the closest hotels within a 0.8 mi proximity to Heaven at Hard Rock Hotel Riviera Maya - Adults Only. These hotels have an average nightly rate of £186 vs. £319 for Heaven at Hard Rock Hotel Riviera Maya - Adults Only. Data was last updated on 10 December 2025.
Catalonia Yucatan Beach
Catalonia Yucatan Beach

Catalonia Yucatan Beach

Av. Xcacel Lote 1, Manzana 18, Plano 2, Puerto Aventuras, Quintana Roo, Mexico
0.7 mi from city centre
Free Wi-Fi
Parking
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Dreams Aventuras Riviera Maya
Dreams Aventuras Riviera Maya

Dreams Aventuras Riviera Maya

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0.8 mi from city centre
Free Wi-Fi
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Explore Puerto Aventuras

Heaven at Hard Rock Hotel Riviera Maya - Adults Only is located at Km. 72 Carretera Cancun-Tulum in the neighbourhood of Puerto Aventuras. Popular landmark data was lasted updated on 10 December 2025.

Most Popular Landmarks

Puerto Aventuras Golf Club

18 mins walk

0.9 mi

CEDAM Museum

9 mins drive

3.7 mi

Puerto Aventuras Golf Club

18 mins walk

0.9 mi

CEDAM Museum

9 mins drive

3.7 mi

Car Hires

Car hire in Puerto Aventuras

Closest Airports

Flights to Puerto Aventuras

FAQs when booking at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only. FAQs were last updated on 10 December 2025.

  • Is there a pool at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Yes. Many people visiting Puerto Aventuras look for a hotel with a pool. Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • What is the Heaven at Hard Rock Hotel Riviera Maya - Adults Only phone number?

    For questions regarding your hotel or your stay, call +52 984 875 1100.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have Wi-Fi available?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Yes, there is a gym available to Heaven at Hard Rock Hotel Riviera Maya - Adults Only guests. Gym hours may not be 24-hours so it is recommended you ask the front desk during check-in.

  • What is the check-out time at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a normal check-in time of after 15:00, and check-out time of before 12:00.

  • How much does it cost to stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras?

    Prices at Heaven at Hard Rock Hotel Riviera Maya - Adults Only will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been £388, though some users have found rates as low as £249. To see prices for your dates, enter them in the form above.

  • Is there a restaurant at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Yes - Heaven at Hard Rock Hotel Riviera Maya - Adults Only does have a restaurant. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a laundry service?

    There’s a laundry service at Heaven at Hard Rock Hotel Riviera Maya - Adults Only that can be used by guests. Guests can also use ironing facilities.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer accessible rooms?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest day to check into Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Consider checking into Heaven at Hard Rock Hotel Riviera Maya - Adults Only on Thursday, when the nightly price is typically at its lowest (average nightly rate of £303).

See more FAQs

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