Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Hotel
5 stars 

Km. 72 Carretera Cancun-Tulum, Puerto Aventuras, Quintana Roo, Mexico

ExcellentBased on 243 reviews
8.0

£319

Cheapest rate

rate per night

Provider
Nightly total

Best deals for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Explore the most appealing deals available for Heaven at Hard Rock Hotel Riviera Maya - Adults Only, ensuring you get the best value for your stay. Properties were last updated on 24 April 2025.
Thu 1/5
Fri 2/5
Double room
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Superior room
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Deluxe room
1 king bed
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Standard Room
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King room
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1 king bed
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Luxury Room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

About Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Discover essential information, amenities, and features of Heaven at Hard Rock Hotel Riviera Maya - Adults Only, providing insights into what to expect during your stay. Information on this property was last updated on 24 April 2025.
This beachfront 5-star hotel provides numerous premium facilities, including free Wi-Fi, outdoor tennis courts and water slides. Popular amenities, such as a private beach, a saltwater swimming pool a...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 875 1130

Perks and amenities at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Heaven at Hard Rock Hotel Riviera Maya - Adults Only
  • Private beach
  • Adults only
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

General

  • ATM on-site
  • Entire unit located on ground floor
  • Cribs available
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Fruits
  • Garden view
  • Room service
  • Smoke alarms
  • Heating
  • Hypoallergenic
  • Hypoallergenic pillow
  • Hot tub
  • Interconnected room(s) available
  • Outdoor pool
  • Key card access
  • Restaurant
  • Bar/Lounge
  • Laptop safe
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Outdoor dining area
  • Trouser press
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Free parking
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • Kitchen
  • 24-hour front desk
  • Night club
  • Storage available
  • Private parking
  • Spa and wellness centre
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Beach towels
  • Towels
  • Safety deposit box
  • Saltwater pool
  • Adults only
  • Sea view
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Dishwasher
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Slippers
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Sofa
  • Alarm clock
  • Balcony
  • Bathtub
  • Soundproofing
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • Cleaning products
  • Dustbins
  • Coffee machine
  • TV
  • Smartphone dock
  • Upper floors accessible by lift
  • Conditioner
  • Upper floors accessible by stairs
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Wardrobe or closet

Activities

  • Bicycle hire
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Diving
  • Evening entertainment
  • Gaming console
  • Fitness centre
  • Tennis
  • Playground
  • Water park
  • Pool table
  • Basketball court
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)

Reviews for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Read firsthand reviews and testimonials from guests who have stayed at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, providing insights into their experiences. Travellers have left 243 reviews of Heaven at Hard Rock Hotel Riviera Maya - Adults Only to date. Review data was last updated on 24 April 2025.
8.0
Very GoodBased on 243 verified guest reviews

Pros +
  • Very nice rooms and staff. (in 1 review)
  • "Eduardo ,the bar tender, prepares amazing cocktails." (in 3 reviews)
  • "Well kept, outstanding service and great restaurants" (in 9 reviews)
Cons -
  • "However the rooms and fixtures showed heavy wear and many things just looked ""tired""." (in 2 reviews)
  • The room we did get was not properly cleaned. (in 3 reviews)
  • Some of the bar staff I found quite rude! (in 1 review)

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Photos of Heaven at Hard Rock Hotel Riviera Maya - Adults Only

View a collection of 56 photos showcasing the rooms, amenities, and facilities of Heaven at Hard Rock Hotel Riviera Maya - Adults Only to help you visualise your stay. Photos for this property were last updated on 24 April 2025.

Hotels similar to Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Discover other properties in Puerto Aventuras that offer a similar experience and ambience to Heaven at Hard Rock Hotel Riviera Maya - Adults Only. In total, there are 410 hotels serving travellers in Puerto Aventuras. Price data was last updated on 24 April 2025.

Explore Puerto Aventuras

Heaven at Hard Rock Hotel Riviera Maya - Adults Only is located at Km. 72 Carretera Cancun-Tulum in the neighbourhood of Puerto Aventuras. Popular landmark data was lasted updated on 24 April 2025.

Most Popular Landmarks

Puerto Aventuras Golf Club

18 mins walk

0.9 mi

CEDAM Museum

9 mins drive

3.6 mi

Puerto Aventuras Golf Club

18 mins walk

0.9 mi

CEDAM Museum

9 mins drive

3.6 mi

FAQs when booking at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only. FAQs were last updated on 24 April 2025.
  • Is Heaven at Hard Rock Hotel Riviera Maya - Adults Only considered pet-friendly?

    Hotel guests at Heaven at Hard Rock Hotel Riviera Maya - Adults Only are welcome to bring most pets like cats and dogs. If you have another type of pet, is it suggested you contact the front desk.

  • Is there a pool at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Yes. Many people visiting Puerto Aventuras look for a hotel with a pool. Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • What is the Heaven at Hard Rock Hotel Riviera Maya - Adults Only phone number?

    For questions regarding your hotel or your stay, call +52 984 875 1130.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have Wi-Fi available?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Yes, there is a gym available to Heaven at Hard Rock Hotel Riviera Maya - Adults Only guests. Gym hours may not be 24-hours so it is recommended you ask the front desk during check-in.

  • What is the check-out time at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a normal check-in time of after 15:00, and check-out time of before 12:00.

  • How much does it cost to stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras?

    Prices at Heaven at Hard Rock Hotel Riviera Maya - Adults Only will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been £322, though some users have found rates as low as £260. To see prices for your dates, enter them in the form above.

  • Is there a restaurant at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Yes - Heaven at Hard Rock Hotel Riviera Maya - Adults Only does have a restaurant. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a laundry service?

    There’s a laundry service at Heaven at Hard Rock Hotel Riviera Maya - Adults Only that can be used by guests. Guests can also use ironing facilities.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer accessible rooms?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have free breakfast?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers free breakfast with some rates. Confirm the details of your reservation to determine if your rate includes free breakfast.

  • What is the cheapest day to check into Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Consider checking into Heaven at Hard Rock Hotel Riviera Maya - Adults Only on Thursday, when the nightly price is typically at its lowest (average nightly rate of £321).

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