Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Hotel
4 stars
Km. 72 Carretera Cancun-Tulum, 77710, Puerto Aventuras, Quintana Roo, Mexico
Puerto Aventuras, Mexico
+52 984 875 1130
7.8
Good
based on 217 reviews
217 verified ratings
Sun 2/8
-
Mon 3/8
2 guests, 1 room
Deals from
£277
/Cheapest rate per night
Provider
Nightly total
£277
£282
£292
33 more Heaven at Hard Rock Hotel Riviera Maya - Adults Only deals
33 more Heaven at Hard Rock Hotel Riviera Maya - Adults Only deals
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Photos of Heaven at Hard Rock Hotel Riviera Maya - Adults Only
View a collection of 6 photos showcasing the rooms, amenities, and facilities of Heaven at Hard Rock Hotel Riviera Maya - Adults Only to help you visualise your stay. Photos for this property were last updated on 26 July 2026.
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Best deals for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Explore the most appealing deals available for Heaven at Hard Rock Hotel Riviera Maya - Adults Only, ensuring you get the best value for your stay. Properties were last updated on 26 July 2026.
Sun 2/8
-
Mon 3/8
Superior room
Superior room
No inclusions
bed type unknown
£277
nightly with VAT
Superior room
No inclusions
bed type unknown
£300
nightly with VAT
Superior room
No inclusions
bed type unknown
£353
nightly with VAT
Luxury Room
Luxury Room
No inclusions
bed type unknown
£311
nightly with VAT
King room
King room
No inclusions
1 king bed
£282
nightly with VAT
King room
No inclusions
1 king bed
£306
nightly with VAT
King room
No inclusions
bed type unknown
£333
nightly with VAT
Standard Room
Standard Room
No inclusions
bed type unknown
£358
nightly with VAT
Standard Room
No inclusions
bed type unknown
£420
nightly with VAT
Deluxe room
Deluxe room
No inclusions
bed type unknown
£292
nightly with VAT
Deluxe room
No inclusions
1 king bed
£303
nightly with VAT
Deluxe room
No inclusions
1 king bed
£307
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
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About Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Discover essential information, amenities, and features of Heaven at Hard Rock Hotel Riviera Maya - Adults Only, providing insights into what to expect during your stay. Information on this property was last updated on 26 July 2026.
An ideal base when visiting Puerto Aventuras, Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers a variety of leisure facilities, including a tennis court and a waterslide. It has a spa and ...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 875 1130
Licence number: 008-007-000402/2025

Perks and amenities at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Heaven at Hard Rock Hotel Riviera Maya - Adults Only
  • Private beach
  • Adults only
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Things to do

  • Gift shop
  • Bicycle hire
  • Game room
  • Golf
  • Scuba diving
  • Snorkelling
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Bowling
  • Water park
  • Pool table
  • Night club
  • Basketball court

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Disabled access
  • Adults only
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

General

  • Garden view
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Dining

  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Outdoor

  • Outdoor dining area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Kitchen

  • Kitchenette
  • Dishwasher
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis
  • Gym

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Playground

Reviews for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Read firsthand reviews and testimonials from guests who have stayed at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, providing insights into their experiences. Travellers have left 217 reviews of Heaven at Hard Rock Hotel Riviera Maya - Adults Only to date. Review data was last updated on 26 July 2026.
7.8
Good
217 verified ratings
Wonderful
128
Very good
41
Good
21
Okay
7
Fair
3
Mediocre
7
Poor
10
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Explore Puerto Aventuras

Heaven at Hard Rock Hotel Riviera Maya - Adults Only is located at Km. 72 Carretera Cancun-Tulum in the neighbourhood of Puerto Aventuras. Popular landmark data was lasted updated on 26 July 2026.
Heaven at Hard Rock Hotel Riviera Maya - Adults Only location: Km. 72 Carretera Cancun-Tulum

Most Popular Landmarks

  • Dolphinaris Park Riviera Maya0.6 mi
  • Oasis Beach1 mi
  • Puerto Aventuras Golf Club1.1 mi
  • Dolphin Discovery1.1 mi
  • Puerto Aventuras Marina1.2 mi
  • CEDAM Museum1.2 mi
  • Omni Beach1.2 mi
  • Kantun Chi2.9 mi
  • Cenote Azul2.9 mi

FAQs when booking at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only. FAQs were last updated on 26 July 2026.

  • Is there a pool at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Yes. Many people visiting Puerto Aventuras look for a hotel with a pool. Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • What is the Heaven at Hard Rock Hotel Riviera Maya - Adults Only phone number?

    For questions regarding your hotel or your stay, call +52 984 875 1130.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have Wi-Fi available?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Yes, there is a gym available to Heaven at Hard Rock Hotel Riviera Maya - Adults Only guests. Gym hours may not be 24-hours so it is recommended you ask the front desk during check-in.

  • What is the check-out time at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a normal check-in time of after 15:00, and check-out time of before 12:00.

  • How much does it cost to stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras?

    Prices at Heaven at Hard Rock Hotel Riviera Maya - Adults Only will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been £278, though some users have found rates as low as £212. To see prices for your dates, enter them in the form above.

  • Is there a restaurant at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Yes - Heaven at Hard Rock Hotel Riviera Maya - Adults Only does have a restaurant. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a laundry service?

    There’s a laundry service at Heaven at Hard Rock Hotel Riviera Maya - Adults Only that can be used by guests. Guests can also use ironing facilities.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer accessible rooms?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest day to check into Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Consider checking into Heaven at Hard Rock Hotel Riviera Maya - Adults Only on Thursday, when the nightly price is typically at its lowest (average nightly rate of £303).

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