Hotel Phoenix

Hotel Phoenix

Hotel
3 stars 

Untere Wiestistrasse 11, Zermatt, Valais, Switzerland

Excellent1,073 verified ratings
8.9

£281

Cheapest rate

rate per night

Best deals for Hotel Phoenix

Explore the most appealing deals available for Hotel Phoenix, ensuring you get the best value for your stay. Properties were last updated on 9 September 2025.
Tue 16/9
Wed 17/9
Superior room
2 twin beds
£281
nightly with fees
bed type unknown
£292
nightly with fees
bed type unknown
£292
nightly with fees
Deluxe room
bed type unknown
£268
nightly with fees
bed type unknown
£302
nightly with fees
bed type unknown
£367
nightly with fees
Double room
bed type unknown
£271
nightly with fees
Standard Room
bed type unknown
£194
nightly with fees
2 twin beds
£218
nightly with fees
bed type unknown
£226
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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About Hotel Phoenix

Discover essential information, amenities, and features of Hotel Phoenix, providing insights into what to expect during your stay. Information on this property was last updated on 9 September 2025.
Situated within a 10-minute walk of Zermatt Railway Station, Phoenix is an ideal base when in Zermatt. It also provides ski slopes, an express check-in and check-out feature and free Wi-Fi.

The...

Good to know

Check-in time15:00
Check-out time10:30
Payment & CancellationPolicies vary by room type and provider.
Front desk number+41 27 968 18 19

Perks and amenities at Hotel Phoenix

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Hotel Phoenix
  • Adults only
  • Fitness centre
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

General

  • Radio
  • Entire unit located on ground floor
  • Linens
  • Towels
  • Safety deposit box
  • Cribs available
  • Feather pillow
  • Adults only
  • Fire extinguisher
  • Seating area
  • Laundry facilities
  • Lift
  • Ironing service
  • Flat-screen TV
  • Fold-up bed
  • Free toiletries
  • Shampoo
  • Shared lounge/TV area
  • Smoke alarms
  • Hardwood or parquet floors
  • Heating
  • Shower
  • Accessible by lift
  • Socket near the bed
  • Sofa
  • Key card access
  • Sofa bed
  • No smoking
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Bar/Lounge
  • Landmark view
  • Express check-out
  • Body soap
  • Hairdryer
  • Cable or satellite TV
  • Telephone
  • Mountain view
  • Toilet
  • Toilet paper
  • Safe
  • Dustbins
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Designated smoking area
  • Storage available

Activities

  • Hiking
  • Massage
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Golf
  • Cycling
  • Skiing
  • Fitness centre

Services

  • Daily housekeeping
  • Concierge service
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Ski storage
  • Shuttle service (additional charge)

Reviews for Hotel Phoenix

Read firsthand reviews and testimonials from guests who have stayed at Hotel Phoenix, providing insights into their experiences. Travellers have left 1,073 reviews of Hotel Phoenix to date. Review data was last updated on 9 September 2025.
8.9
Very Good1,073 verified ratings
Pros +
  • "Great breakfast, very good hotel." (in 93 reviews)
  • Wonderful beds and very clean rooms (in 7 reviews)
  • "quiet, near the train station and supermarket, very convenient." (in 19 reviews)
Cons -
  • "There is a coffee machine in the room, but not a coffee capsule." (in 3 reviews)
  • The facilities are a little bit old. (in 3 reviews)
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Photos of Hotel Phoenix

View a collection of 25 photos showcasing the rooms, amenities, and facilities of Hotel Phoenix to help you visualise your stay. Photos for this property were last updated on 9 September 2025.

Hotels similar to Hotel Phoenix

Discover other properties in Zermatt that offer a similar experience and ambience to Hotel Phoenix. In total, there are 1,116 hotels serving travellers in Zermatt. Price data was last updated on 9 September 2025.

Explore Zermatt

Hotel Phoenix is located at Untere Wiestistrasse 11 in the neighbourhood of Zermatt. Popular landmark data was lasted updated on 9 September 2025.

Most Popular Landmarks

Matterhorn Museum

10 mins walk

0.5 mi

Sunnegga Ski Resort

1.4 mi

Schwarzsee

4.5 mi

Klein Matterhorn

10.2 mi

Matterhorn Museum

10 mins walk

0.5 mi

Sunnegga Ski Resort

1.4 mi

Schwarzsee

4.5 mi

Klein Matterhorn

10.2 mi

Closest Airports

FAQs when booking at Hotel Phoenix

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Hotel Phoenix. FAQs were last updated on 9 September 2025.
  • Is Hotel Phoenix considered pet-friendly?

    Yes. Most house pets, such as dogs, are welcomed guests at Hotel Phoenix.

  • What is the Hotel Phoenix phone number?

    You can reach the front desk of Hotel Phoenix at +41 27 968 18 19.

  • Does Hotel Phoenix have Wi-Fi available?

    Yes, Hotel Phoenix has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Hotel Phoenix?

    Yes, there is a gym available to Hotel Phoenix guests. Gym hours may not be 24-hours so it is recommended you ask the front desk during check-in.

  • What is the check-out time at Hotel Phoenix?

    Check-out should be before 10:30. For checking in at Hotel Phoenix, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Hotel Phoenix, Zermatt?

    Prices at Hotel Phoenix will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been £266, though some users have found rates as low as £192. To see prices for your dates, enter them in the form above.

  • Does Hotel Phoenix have a laundry service?

    Yes, there is a hotel laundry service for guests at Hotel Phoenix. The property also has irons and ironing boards available for guest use.

  • Does Hotel Phoenix have free breakfast?

    Hotel Phoenix offers free breakfast with some rates. Confirm the details of your reservation to determine if your rate includes free breakfast.

  • What is the cheapest month to stay at Hotel Phoenix?

    For the best chance to save money on your Hotel Phoenix reservation, consider staying in October, when prices are typically at their lowest (£156).

  • What is the cheapest day to check into Hotel Phoenix?

    Consider checking into Hotel Phoenix on Monday, when the nightly price is typically at its lowest (average nightly rate of £219).

See more FAQs

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