Phoenix

Phoenix

Hotel
3 stars 

Untere Wiestistrasse 11, Zermatt, Valais, Switzerland

ExcellentBased on 1,056 reviews
9.0

£348

Cheapest rate

rate per night

Provider
Nightly total

Best deals for Phoenix

Explore the most appealing deals available for Phoenix, ensuring you get the best value for your stay. Properties were last updated on 24 April 2025.
Thu 1/5
Fri 2/5
Double room
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Deluxe room
bed type unknown
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Superior room
2 twin beds
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2 twin beds
Standard Room
bed type unknown
2 twin beds
2 twin beds
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

About Phoenix

Discover essential information, amenities, and features of Phoenix, providing insights into what to expect during your stay. Information on this property was last updated on 24 April 2025.
Situated within a 10-minute walk of Zermatt Railway Station, Phoenix is an ideal base when in Zermatt. It also provides ski slopes, an express check-in and check-out feature and free Wi-Fi.

The...

Good to know

Check-in time15:00
Check-out time10:30
Payment & CancellationPolicies vary by room type and provider.
Front desk number+41 27 968 18 19

Perks and amenities at Phoenix

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Phoenix
  • Fitness centre
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

General

  • Radio
  • Entire unit located on ground floor
  • Linens
  • Towels
  • Safety deposit box
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Seating area
  • Laundry facilities
  • Lift
  • Ironing service
  • Flat-screen TV
  • Fold-up bed
  • Free toiletries
  • Shampoo
  • Shared lounge/TV area
  • Smoke alarms
  • Hardwood or parquet floors
  • Heating
  • Shower
  • Accessible by lift
  • Socket near the bed
  • Sofa
  • Key card access
  • Sofa bed
  • No smoking
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Bar/Lounge
  • Landmark view
  • Express check-out
  • Body soap
  • Hairdryer
  • Cable or satellite TV
  • Telephone
  • Mountain view
  • Toilet
  • Toilet paper
  • Safe
  • Dustbins
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Designated smoking area
  • Storage available

Activities

  • Hiking
  • Massage
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Golf
  • Cycling
  • Skiing
  • Fitness centre

Services

  • Daily housekeeping
  • Concierge service
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Ski storage
  • Shuttle service (additional charge)

Reviews for Phoenix

Read firsthand reviews and testimonials from guests who have stayed at Phoenix, providing insights into their experiences. Travellers have left 1,056 reviews of Phoenix to date. Review data was last updated on 24 April 2025.
9.0
WonderfulBased on 1,056 verified guest reviews

Pros +
  • "Great breakfast, very good hotel." (in 93 reviews)
  • Wonderful beds and very clean rooms (in 7 reviews)
  • "quiet, near the train station and supermarket, very convenient." (in 19 reviews)
Cons -
  • "There is a coffee machine in the room, but not a coffee capsule." (in 3 reviews)
  • The facilities are a little bit old. (in 3 reviews)

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Photos of Phoenix

View a collection of 23 photos showcasing the rooms, amenities, and facilities of Phoenix to help you visualise your stay. Photos for this property were last updated on 24 April 2025.

Hotels similar to Phoenix

Discover other properties in Zermatt that offer a similar experience and ambience to Phoenix. In total, there are 1,087 hotels serving travellers in Zermatt. Price data was last updated on 24 April 2025.

Explore Zermatt

Phoenix is located at Untere Wiestistrasse 11 in the neighbourhood of Zermatt. Popular landmark data was lasted updated on 24 April 2025.

Most Popular Landmarks

Matterhorn Museum

10 mins walk

0.5 mi

Sunnegga Ski Resort

1.4 mi

Schwarzsee

4.5 mi

Klein Matterhorn

10.2 mi

Matterhorn Museum

10 mins walk

0.5 mi

Sunnegga Ski Resort

1.4 mi

Schwarzsee

4.5 mi

Klein Matterhorn

10.2 mi

Closest Airports

FAQs when booking at Phoenix

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Phoenix. FAQs were last updated on 24 April 2025.
  • Is Phoenix considered pet-friendly?

    Yes. Most house pets, such as dogs, are welcomed guests at Phoenix.

  • What is the Phoenix phone number?

    You can reach the front desk of Phoenix at +41 27 968 18 19.

  • Does Phoenix have Wi-Fi available?

    Yes, Phoenix has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Phoenix?

    Yes, there is a gym available to Phoenix guests. Gym hours may not be 24-hours so it is recommended you ask the front desk during check-in.

  • What is the check-out time at Phoenix?

    Check-out should be before 10:30. For checking in at Phoenix, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Phoenix, Zermatt?

    Prices at Phoenix will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been £275, though some users have found rates as low as £222. To see prices for your dates, enter them in the form above.

  • Does Phoenix have a laundry service?

    Yes, there is a hotel laundry service for guests at Phoenix. The property also has irons and ironing boards available for guest use.

  • Does Phoenix have free breakfast?

    Phoenix offers free breakfast with some rates. Confirm the details of your reservation to determine if your rate includes free breakfast.

  • What is the cheapest month to stay at Phoenix?

    For the best chance to save money on your Phoenix reservation, consider staying in September, when prices are typically at their lowest (£155).

  • What is the cheapest day to check into Phoenix?

    Consider checking into Phoenix on Sunday, when the nightly price is typically at its lowest (average nightly rate of £241).

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