Is there a pool at Hotel Victoria?

Yes. HotelsCombined users travelling to Kapchagay often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Hotel Victoria for pool rules and guidelines.

What is the Hotel Victoria phone number?

For questions about Hotel Victoria and your reservation, contact the front desk directly at +7 727 317 9003.

What is the check-out time at Hotel Victoria?

Hotel Victoria has a normal check-in time of after 14:00, and check-out time of before 00:00.

Is there a restaurant at Hotel Victoria?

Yes - Hotel Victoria does have a restaurant. They also have a bar service for drinks.

Does Hotel Victoria have a laundry service?

Yes, there are laundry services usually available at Hotel Victoria, Kapchagay. There are irons (and ironing boards) at the property too.

Does Hotel Victoria offer accessible rooms?

Yes, Hotel Victoria provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

Hotel Victoria

Hotel

4 stars

Seifulina Street 12, 040800, Kapchagay, Almaty, Kazakhstan

Kapchagay, Kazakhstan

+7 727 317 9003

7.7

Good

based on 160 reviews

160 verified ratings

Provider

Provider for Hotel Victoria

Photos of Hotel Victoria

Best deals for Victoria Hotel & Spa

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About Victoria Hotel & Spa

Victoria Hotel & Spa provides comfortable 4-star accommodation in Kapchagay. It is conveniently located for those wishing to sightsee in the area.

There are 76 rooms at the hotel, each providi...

Good to know

Check-in time	14:00
Check-out time	00:00
Payment & Cancellation	Policies vary by room type and provider.
Front desk number	+7 727 317 9003

Perks and amenities at Victoria Hotel & Spa

Outdoor pool
Restaurant
Bar/Lounge
Room service
Free parking
Flat-screen TV
TV
Cable or satellite TV
Free toiletries
Spa

General

Electric kettle
Non-smoking rooms available
Terrace/Patio
Disabled access
Extra-long beds (> 2 metres)
Beach chairs
Towels
Safety deposit box
Fire extinguisher
Gift shop
Laundry facilities
Lift
Ironing service
Minibar
Flat-screen TV
Packed lunches
Free toiletries
Shampoo
Pool bar
Room service
Smoke alarms
Heating
Shower
Accessible by lift
Accessible parking
Hypoallergenic pillow
Slippers
First-aid kit
Inner courtyard view
Hot tub
Outdoor pool
Socket near the bed
Key card access
Kids meals
CCTV outside property
Balcony
Bathtub
Restaurant
Bar/Lounge
Bidet
Express check-out
Body soap
Street parking
Hairdryer
Bottle of water
Lower bathroom sink
Cable or satellite TV
Carbon monoxide detector
Mosquito net
Air-conditioned
Refrigerator
Non-feather pillow
Toilet
Toilet paper
Toilet with grab rails
Safe
Sauna
Toothbrush
Cleaning products
Dustbins
Food can be delivered to guest accommodation
TV
Free parking
Upper floors accessible by lift
Bathrobe
Private check-in/check-out
Wardrobe or closet
24-hour front desk
Designated smoking area
Steam room
Private parking

Activities

Massage
Casino
Karaoke
Table tennis
Pool table

Services

Wake-up service
Daily housekeeping
Fax/photocopying
Laundry service
Special diet menus (on request)
Spa
Foot massage
Beauty salon
24-hour security
Airport shuttle (surcharge)
Shuttle service (additional charge)

Show all 87 amenities

Reviews for Victoria Hotel & Spa

100% verified.We collect and display reviews from only verified bookings made by real users with HotelsCombined or with our trusted external partners.

7.7

Good160 verified ratings

8.1Solo

7.7Friends

7.8Families

7.3Couples

Pros +

Rooms are very big and bright! (in 1 review)
I stayed at the Victoria Hotel in August 2016. (in 1 review)

Cons -

In an hour they sent us to a superior room with no (in 1 review)

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

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FAQs when booking at Victoria Hotel & Spa

Is there a pool at Hotel Victoria?
Yes. HotelsCombined users travelling to Kapchagay often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Hotel Victoria for pool rules and guidelines.
What is the Hotel Victoria phone number?
For questions about Hotel Victoria and your reservation, contact the front desk directly at +7 727 317 9003.
What is the check-out time at Hotel Victoria?
Hotel Victoria has a normal check-in time of after 14:00, and check-out time of before 00:00.
Is there a restaurant at Hotel Victoria?
Yes - Hotel Victoria does have a restaurant. They also have a bar service for drinks.
Does Hotel Victoria have a laundry service?
Yes, there are laundry services usually available at Hotel Victoria, Kapchagay. There are irons (and ironing boards) at the property too.
Does Hotel Victoria offer accessible rooms?
Yes, Hotel Victoria provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

See more FAQs

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Hotel Victoria

View a collection of 0 photos showcasing the rooms, amenities, and facilities of Victoria Hotel & Spa to help you visualise your stay. Photos for this property were last updated on 26 July 2026.