Hotel Zulum

Hotel Zulum


Carretera Tulum - Boca Paila Km 6.5, Tulum, Quintana Roo, Mexico

GoodBased on 735 reviews


Cheapest rate

per night

Fri 21/1
Sat 22/1
...and more

Best Deals for Hotel Zulum

This destination can have additional per person taxes which are excluded in the prices below

Set your travel dates to check availability and prices
Fri 21/1
Sat 22/1
Fri 21/1
Sat 22/1
...and more

Reviews for Hotel Zulum

GoodBased on 735 reviews
Rating Summary
  • Cleanliness7.5
  • Comfort7.2
  • Facilities7.1
  • Location8.9
  • Services6.9
  • Staff8.2
  • Value for money6.9
Who stays here?
  • Families with older children 
  • Families 
  • Young couples 
  • Couples most popular!
  • Groups of friends 
  • Solo travelers 
  • Business travellers 

About Hotel Zulum

Situated in Tulum, Hotel Zulum provides 4-star accommodation, as well as an outdoor pool, a private beach and a swimming pool. It also offers a beauty centre, a Jacuzzi and limited hours room service....

Good to know

Distance to city centre

3.3 mi

Location rating


Nearest airport


Distance to airport

70.7 mi







Free Wi-Fi


Pets allowed on request. Charges may apply.


Policies vary by room type and provider.

Contact number

+52 984 231 3471

Amenities at Hotel Zulum

Top Features

Free airport shuttle
Free Wi-Fi


  • Non-smoking rooms available
  • Terrace/Patio
  • Extra-long beds (> 2 metres)
  • Beach towels
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Sea view
  • Laundry facilities
  • Free toiletries
  • Shampoo
  • Garden view
  • Room service
  • Shower
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Property is cleaned by professional cleaning companies
  • Inner courtyard view
  • Process in place to check health of guests
  • Hot tub
  • Snack bar
  • Outdoor pool
  • Sofa
  • Enhanced cleaning
  • Solarium
  • Restaurant
  • Bar/Lounge
  • Landmark view
  • Hand sanitiser in guest accommodation and key areas
  • Body soap
  • Bottle of water
  • Mosquito net
  • Use of cleaning chemicals that are effective against coronavirus
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Safe
  • Delivered food is securely covered
  • Dustbins
  • Food can be delivered to guest accommodation
  • Guests can opt out of accommodation cleaning
  • Plunge pool
  • Free parking
  • Conditioner
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Pool view
  • Disinfection of high-touch surfaces
  • Private beach
  • Coffee shop
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Private entrance
  • Storage available
  • Private parking


  • Massage


  • Wedding services
  • Ticket service
  • Babysitting or child care
  • Daily housekeeping
  • Laundry service
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Key access
  • 24-hour security
  • Airport shuttle

Photos of Hotel Zulum

Where is Hotel Zulum

Getting around

Tulum Playa Paraiso3.2 mi
Tulum Tulum, Qr3.2 mi
Tulum Zona Arqueologica, Qr3.9 mi
Tulum Grand Oasis16.7 mi
Tulum Akumal Transportation18.3 mi
Tulum Catalonia Royal25.0 mi

FAQs when booking at Hotel Zulum

  • How close is Hotel Zulum to the nearest airport, Cancún?

    The distance between the closest airport, Cancún, and Hotel Zulum is 70.7 mi and the expected drive time is about 2h 21min. Your drive time between the two can vary based on the time of day and traffic trends of the area.

  • What is the best way for guests to get from Cancún to Hotel Zulum?

    Hotel Zulum has parking for hotel guests so for most visitors spending time in Tulum, hiring a car for around £74/day may be the best option. This will enable you to get to and from Cancún, and also give you the flexibility to get around the area. Rideshare apps and taxis remain a very common solution for Hotel Zulum guests. This is often the most cost-effective method of transportation when visiting Tulum.

  • Is Hotel Zulum considered pet-friendly?

    Yes. Most house pets, such as dogs, are welcomed guests at Hotel Zulum.

  • Is there a pool at Hotel Zulum?

    Yes. HotelsCombined users travelling to Tulum often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Hotel Zulum for pool rules and guidelines.

  • What is the Hotel Zulum phone number?

    The best way to contact Hotel Zulum is by calling +52 984 231 3471.

  • Does Hotel Zulum have Wi-Fi available?

    Yes, Hotel Zulum has Wi-Fi available to hotel guests.

  • What is the check-out time at Hotel Zulum?

    Check-out should be before 12:00. For checking in at Hotel Zulum, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • Is there a restaurant at Hotel Zulum?

    There is an on-site restaurant - contact Hotel Zulum for opening and last order times. A bar is also available on-site.

  • Does Hotel Zulum have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Hotel Zulum.

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