Iberostar Quetzal

Iberostar Quetzal


Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen, Quintana Roo, Mexico

ExcellentBased on 56 reviews


Cheapest rate

per night

Thu 21/10
Fri 22/10
...and more

Best Deals for Iberostar Quetzal

This destination can have additional per person taxes which are excluded in the prices below

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Thu 21/10
Fri 22/10
Thu 21/10
Fri 22/10
...and more

Reviews for Iberostar Quetzal

ExcellentBased on 56 reviews
Rating Summary
  • Cleanliness8.9
  • Comfort8.4
  • Facilities9.3
  • Location9.2
  • Services8.5
  • Staff9.0
  • Value for money8.3
Who stays here?
  • Families with young children 
  • Families most popular!
  • Young couples 
  • Couples 
  • Groups of friends 
  • Solo travelers 
  • Business travellers 

About Iberostar Quetzal

Situated in Playa del Carmen, Iberostar Quetzal is within a 40-minute drive of Cozumel International Airport and provides a private beach, an outdoor pool and a sauna. It has a spa, as well as a kids ...

Good to know

Distance to city centre

1.8 mi

Location rating


Nearest airport


Distance to airport

32.9 mi







Wi-Fi available in all areas


Policies vary by room type and provider.

Contact number

+52 984 877 2000

Amenities at Iberostar Quetzal

Top Features

Free airport shuttle
Free Wi-Fi


  • Family rooms
  • Fan
  • Gift shop
  • Flat-screen TV
  • Free toiletries
  • Garden view
  • Shops (on site)
  • Smoke alarms
  • Breakfast included
  • Physical distancing in dining areas
  • Physical distancing rules
  • Child pool
  • Outdoor pool
  • Key card access
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Guests can opt out of accommodation cleaning
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Pool view
  • Private beach
  • Garden
  • Private bathroom
  • 24-hour front desk
  • Storage available
  • Spa and wellness centre
  • Disabled access
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Sea view
  • Seating area
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Adapted bath
  • First-aid kit
  • Sofa
  • Alarm clock
  • Balcony
  • Bathtub
  • Body soap
  • Breakfast in the room
  • Telephone
  • Toilet paper
  • Safe
  • Sauna
  • Cleaning products
  • Dustbins
  • Coffee machine
  • TV
  • Conditioner
  • Desk
  • Wardrobe or closet


  • Golf
  • Scuba diving
  • Diving
  • Snorkelling
  • Evening entertainment
  • Fitness centre
  • Tennis
  • Indoor play area
  • Kids' club
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing


  • Babysitting or child care
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Contactless check-in/check-out
  • Spa
  • Conference rooms
  • Wedding services
  • Ticket service
  • Airport shuttle

Photos of Iberostar Quetzal

Where is Iberostar Quetzal

Most popular landmarks

Playa Paraíso13.7 mi

Getting around

Playa del Carmen Playacar Hotel Riu Yucatan0.1 mi
Playa del Carmen Plaza Antigua1.5 mi
Playa del Carmen Terminal Maritima Navega Pdc1.7 mi
Playa del Carmen Terminal Ado Turistica1.7 mi
Playa del Carmen Combis Cancun1.8 mi
Playa del Carmen Mimi del Mar Hotel1.9 mi

FAQs when booking at Iberostar Quetzal

  • Is pricing at Iberostar Quetzal comparable to 5 star hotels in Playa del Carmen?

    The average rate for a night at Iberostar Quetzal is 43% less than the Playa del Carmen average for similarly rated 5 stars hotels. The nightly rate at Iberostar Quetzal is typically £178, which is considered to be a good deal for a quality hotel room in Playa del Carmen.

  • How close is Iberostar Quetzal to the nearest airport, Cancún?

    The distance between the closest airport, Cancún, and Iberostar Quetzal is 32.9 mi and the expected drive time is about 1h 5min. Your drive time between the two can vary based on the time of day and traffic trends of the area.

  • What is the best way for guests to get from Cancún to Iberostar Quetzal?

    For the most freedom while visiting Playa del Carmen, consider hiring a car for about £52/day and parking it at Iberostar Quetzal where they offer parking spaces to hotel guests. Taking a taxi or rideshare service from the nearest airport, Cancún, to your hotel is often the most cost-effective transportation solution.

  • Is there a pool at Iberostar Quetzal?

    Yes, Iberostar Quetzal has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • What is the Iberostar Quetzal phone number?

    If you have questions or concerns about your stay, call +52 984 877 2000 to talk to a Iberostar Quetzal front desk representative.

  • Does Iberostar Quetzal have Wi-Fi available?

    Yes, Iberostar Quetzal has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Iberostar Quetzal?

    Iberostar Quetzal does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Iberostar Quetzal?

    12:00. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 15:00.

  • How much does it cost to stay at Iberostar Quetzal, Playa del Carmen, QR, Mexico?

    A good deal at Iberostar Quetzal right now is between £98 and £178 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

  • Is there a restaurant at Iberostar Quetzal?

    Iberostar Quetzal does have a restaurant. There is also a bar and lounge area in the hotel.

  • Does Iberostar Quetzal have a laundry service?

    This accommodation does offer laundry services. There is also an ironing board and iron in the accommodation.

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