Kigali Serena Hotel

Kigali Serena Hotel

Hotel
5 stars 

7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali, Rwanda

Excellent396 verified ratings
8.6

£149

Cheapest rate

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Best deals for Kigali Serena Hotel

Explore the most appealing deals available for Kigali Serena Hotel, ensuring you get the best value for your stay. Properties were last updated on 11 November 2025.
Tue 18/11
Wed 19/11
Double room
1 twin bed
£149
nightly with fees
Executive room
bed type unknown
£403
nightly with fees
Deluxe room
bed type unknown
£139
nightly with fees
bed type unknown
£154
nightly with fees
bed type unknown
£157
nightly with fees
Standard Room
bed type unknown
£110
nightly with fees
bed type unknown
£134
nightly with fees
bed type unknown
£137
nightly with fees
Superior room
bed type unknown
£152
nightly with fees
bed type unknown
£194
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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About Kigali Serena Hotel

Discover essential information, amenities, and features of Kigali Serena Hotel, providing insights into what to expect during your stay. Information on this property was last updated on 11 November 2025.
Situated in Kigali, Kigali Serena Hotel offers luxury 5-star accommodation, as well as an outdoor pool, free Wi-Fi and a sauna. The multiple amenities this chic hotel has to offer include a coffee bar...

Good to know

Check-in time14:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+250 252 597 100

Perks and amenities at Kigali Serena Hotel

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Kigali Serena Hotel
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

General

  • Electric kettle
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Room service
  • Smoke alarms
  • Hardwood or parquet floors
  • Heating
  • Higher-level toilet
  • Physical distancing in dining areas
  • Physical distancing rules
  • Hot tub
  • Child pool
  • Outdoor pool
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Lower bathroom sink
  • Cable or satellite TV
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool view
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Private pool
  • Terrace/Patio
  • Disabled access
  • Towels
  • Safety deposit box
  • Grill
  • Seating area
  • Lift
  • Minibar
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Accessible parking
  • Adapter
  • Slippers
  • Snack bar
  • Allergy-free room
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Kettle
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet with grab rails
  • Safe
  • Sauna
  • City view
  • Cleaning products
  • Dustbins
  • Coffee machine
  • Tumble dryer
  • TV
  • Valet parking
  • Desk
  • Wardrobe or closet
  • Drying rack for clothing

Activities

  • Golf
  • Aerobics
  • Evening entertainment
  • Fitness classes
  • Fitness centre
  • Massage
  • Yoga
  • Gym

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Face masks for guests available
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)

Reviews for Kigali Serena Hotel

Read firsthand reviews and testimonials from guests who have stayed at Kigali Serena Hotel, providing insights into their experiences. Travellers have left 396 reviews of Kigali Serena Hotel to date. Review data was last updated on 11 November 2025.
8.6
Very Good396 verified ratings
Pros +
  • "Kigali Serena Staff was very courteous, soft speaking and Pro Active." (in 3 reviews)
  • The food is delicious. (in 6 reviews)
  • room service and housekeeping very responsive (in 14 reviews)
Cons -
  • "The bed was a bit lumpy, possibly because 2 twin beds had been joined." (in 1 review)
  • The restaurant is in dire need of help. (in 1 review)
  • "Taxi out too expensive, ar least double what was actually paid" (in 1 review)
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Photos of Kigali Serena Hotel

View a collection of 48 photos showcasing the rooms, amenities, and facilities of Kigali Serena Hotel to help you visualise your stay. Photos for this property were last updated on 11 November 2025.

Hotels similar to Kigali Serena Hotel

Discover other properties in Kigali that offer a similar experience and ambience to Kigali Serena Hotel. In total, there are 1,393 hotels serving travellers in Kigali. Price data was last updated on 11 November 2025.

Explore Kigali

Kigali Serena Hotel is located at 7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda in the neighbourhood of Kigali. Popular landmark data was lasted updated on 11 November 2025.

Car Hires

£75 daily average

Closest Airports

FAQs when booking at Kigali Serena Hotel

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Kigali Serena Hotel. FAQs were last updated on 11 November 2025.
  • How close is Kigali Serena Hotel to the nearest airport, Kigali Intl Airport?

    With no traffic, the 5 mi drive between Kigali Serena Hotel and Kigali Intl Airport (the nearest airport) will generally only take about 0h 10m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • What is the best way for guests to get from Kigali Intl Airport to Kigali Serena Hotel?

    For the most freedom while visiting Kigali, consider hiring a car for about £111/day and parking it at Kigali Serena Hotel where they offer parking spaces to hotel guests. Taking a taxi or rideshare service from the nearest airport, Kigali Intl Airport, to your hotel is often the most cost-effective transportation solution.

  • Is there a pool at Kigali Serena Hotel?

    Yes. HotelsCombined users travelling to Kigali often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Kigali Serena Hotel for pool rules and guidelines.

  • What is the Kigali Serena Hotel phone number?

    For assistance regarding your reservation at Kigali Serena Hotel please call +250 252 597 100.

  • Does Kigali Serena Hotel have Wi-Fi available?

    Yes, Kigali Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Kigali Serena Hotel?

    Yes. You should consider staying at Kigali Serena Hotel if having access to a fitness centre on-site is important.

  • What is the check-out time at Kigali Serena Hotel?

    12:00 is the check-out time at Kigali Serena Hotel. Late check-out may be available, but needs to be agreed with the hotel.

  • How much does it cost to stay at Kigali Serena Hotel, Kigali?

    On average, guests have been paying £146 per night to stay at Kigali Serena Hotel. Some users have found rooms as low as £63 per night. Enter your dates in the form above to see the price rates available for your stay.

  • Is there a restaurant at Kigali Serena Hotel?

    Yes - Kigali Serena Hotel does have a restaurant. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Kigali Serena Hotel have a laundry service?

    Kigali Serena Hotel does have a laundry service. Contact the property for details. There is also an ironing board and iron in the accommodation.

  • Does Kigali Serena Hotel offer accessible rooms?

    Yes, Kigali Serena Hotel provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • Are there any other Serena hotels in Kigali?

    In total, there is 1 location in Kigali. The most popular Serena property in Kigali is Kigali Serena Hotel.

  • What is the cheapest day to check into Kigali Serena Hotel?

    Consider checking into Kigali Serena Hotel on Wednesday, when the nightly price is typically at its lowest (average nightly rate of £145).

See more FAQs

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