Mercure Charlestown

Mercure Charlestown

Hotel
4 stars 

109 Madison Drive, Charlestown, NSW, Australia

Good1,666 verified ratings
7.8

£100

Cheapest rate

rate per night

Provider
Nightly total
Rooms
About
Reviews
Photos
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Location
FAQ

Best deals for Mercure Charlestown

Explore the most appealing deals available for Mercure Charlestown, ensuring you get the best value for your stay. Properties were last updated on 18 November 2025.
Tue 25/11
Wed 26/11
King room
1 king bed
£100
nightly with fees
1 king bed
£135
nightly with fees
Deluxe room
bed type unknown
£86
nightly with fees
bed type unknown
£91
nightly with fees
bed type unknown
£94
nightly with fees
Standard Room
1 queen bed
£80
nightly with fees
1 queen bed
£84
nightly with fees
bed type unknown
£84
nightly with fees
Superior room
bed type unknown
£122
nightly with fees
Executive room
bed type unknown
£113
nightly with fees
Double room
1 twin bed
£122
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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About Mercure Charlestown

Discover essential information, amenities, and features of Mercure Charlestown, providing insights into what to expect during your stay. Information on this property was last updated on 18 November 2025.
Providing an outdoor pool, Mercure Charlestown offers well-appointed rooms close to Wests - New Lambton. It also provides a coffee bar, free Wi-Fi and an express check-in and check-out feature.

Good to know

Check-in time14:00
Check-out time10:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+61 249 438 899

Perks and amenities at Mercure Charlestown

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Mercure Charlestown
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV

General

  • Wine glasses
  • Electric kettle
  • Entire unit located on ground floor
  • Family rooms
  • Cribs available
  • Fire extinguisher
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Heating
  • Physical distancing in dining areas
  • Physical distancing rules
  • Interconnected room(s) available
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Free parking
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Storage available
  • Private parking
  • Terrace/Patio
  • Beach chairs
  • Linens
  • Towels
  • Seating area
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible parking
  • Adapter
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Sofa
  • Sofa bed
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Body soap
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Kettle
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Safe
  • Cleaning products
  • Dustbins
  • Coffee machine
  • TV
  • Conditioner
  • Upper floors accessible by stairs
  • Desk
  • Dining table
  • Wardrobe or closet

Services

  • Babysitting or child care
  • Daily housekeeping
  • Fax/photocopying
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Face masks for guests available
  • Access to health care professionals
  • Key access
  • Conference rooms
  • Airport shuttle

Reviews for Mercure Charlestown

Read firsthand reviews and testimonials from guests who have stayed at Mercure Charlestown, providing insights into their experiences. Travellers have left 1,666 reviews of Mercure Charlestown to date. Review data was last updated on 18 November 2025.
7.8
Good1,666 verified ratings
Pros +
  • "Comfy beds, parking outside rooms!" (in 41 reviews)
  • Great staff Easy access Overall excellent. (in 17 reviews)
  • "The comfy king bed, helpful staff, the bath." (in 16 reviews)
Cons -
  • Bed was uncomfortable. (in 3 reviews)
  • Not like other Mercure hotels we previously stated (in 4 reviews)
  • "This complex is quite outdated, the pool area was extremely uninviting." (in 16 reviews)
Traveller type:
Sort by:
P
10.0 Wonderful
HotelsCombined
the stay was wonderful the rooms were clean and we had everything we needed
D
8.7 Very Good
HotelsCombined
very comfortable

Photos of Mercure Charlestown

View a collection of 35 photos showcasing the rooms, amenities, and facilities of Mercure Charlestown to help you visualise your stay. Photos for this property were last updated on 18 November 2025.

Hotels similar to Mercure Charlestown

Discover other properties in Charlestown that offer a similar experience and ambience to Mercure Charlestown. In total, there are 20 hotels serving travellers in Charlestown. Price data was last updated on 18 November 2025.

Explore Charlestown

Mercure Charlestown is located at 109 Madison Drive in the neighbourhood of Charlestown. Popular landmark data was lasted updated on 18 November 2025.

FAQs when booking at Mercure Charlestown

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Mercure Charlestown. FAQs were last updated on 18 November 2025.
  • How close is Mercure Charlestown to the nearest airport, Newcastle Williamtown Airport?

    With a distance of 13.3 mi between Mercure Charlestown and the nearest airport, Newcastle Williamtown Airport, the drive typically takes about 0h 26m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • Is there a pool at Mercure Charlestown?

    Yes, Mercure Charlestown has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • What is the Mercure Charlestown phone number?

    If you have questions or concerns about your stay, call +61 249 438 899 to talk to a Mercure Charlestown front desk representative.

  • Does Mercure Charlestown have Wi-Fi available?

    Yes, Mercure Charlestown has Wi-Fi available to hotel guests.

  • What is the check-out time at Mercure Charlestown?

    Mercure Charlestown has a normal check-in time of after 14:00, and check-out time of before 10:00.

  • Is there a restaurant at Mercure Charlestown?

    Yes, food can be ordered from the Mercure Charlestown restaurant. Opening times may vary. A bar is also available on-site.

  • Does Mercure Charlestown have a laundry service?

    There’s a laundry service at Mercure Charlestown that can be used by guests. No need to pack a travel iron either, as the accommodation can provide one.

  • Are there any other Mercure hotels in Charlestown?

    In total, there is 1 location in Charlestown. The most popular Mercure property in Charlestown is Mercure Charlestown.

See more FAQs

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