Nairobi Serena Hotel

Nairobi Serena Hotel

Hotel
5 stars 

Kenyatta Avenue, Po Box 46302, Nairobi, Kenya

Excellent322 verified ratings
9.2

£109

Cheapest rate

rate per night

Provider
Nightly total

Best deals for Nairobi Serena Hotel

Explore the most appealing deals available for Nairobi Serena Hotel, ensuring you get the best value for your stay. Properties were last updated on 7 November 2025.
Fri 14/11
Sat 15/11
Standard Room
bed type unknown
£109
nightly with fees
bed type unknown
£172
nightly with fees
Executive room
bed type unknown
£228
nightly with fees
bed type unknown
£260
nightly with fees
1 queen bed
£285
nightly with fees
Deluxe room
bed type unknown
£99
nightly with fees
bed type unknown
£109
nightly with fees
bed type unknown
£129
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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About Nairobi Serena Hotel

Discover essential information, amenities, and features of Nairobi Serena Hotel, providing insights into what to expect during your stay. Information on this property was last updated on 7 November 2025.
Conveniently located minutes from Wilson, Nairobi Serena Hotel offers luxury accommodation in Nairobi. It also provides an outdoor pool, a sauna and free Wi-Fi.

The hotel offers a coffee maker....

Good to know

Check-in time12:00
Check-out time10:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+254 202 822 000

Perks and amenities at Nairobi Serena Hotel

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Nairobi Serena Hotel
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Free parking

General

  • Wine glasses
  • Electric kettle
  • Executive lounge access
  • Extra-long beds (> 2 metres)
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Fruits
  • Garden view
  • Room service
  • Smoke alarms
  • Physical distancing in dining areas
  • Physical distancing rules
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Landmark view
  • Hand sanitiser in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Lower bathroom sink
  • Cable or satellite TV
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • Trouser press
  • Food can be delivered to guest accommodation
  • Outdoor fireplace
  • Free parking
  • Pool towels
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Storage available
  • Private parking
  • Terrace/Patio
  • Disabled access
  • Beach chairs
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Sofa
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Tile/marble floor
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Safe
  • Sauna
  • City view
  • Cleaning products
  • Dustbins
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Desk
  • Dining area
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing

Activities

  • Fitness centre
  • Playground
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Tour desk
  • Face masks for guests available
  • Spa
  • Key access
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms

Reviews for Nairobi Serena Hotel

Read firsthand reviews and testimonials from guests who have stayed at Nairobi Serena Hotel, providing insights into their experiences. Travellers have left 322 reviews of Nairobi Serena Hotel to date. Review data was last updated on 7 November 2025.
9.2
Wonderful322 verified ratings
Pros +
  • The rooms has been renovated. (in 1 review)
  • The renovated Nairobi Serena is amazing! (in 4 reviews)
  • Staff was so friendly but a little bit too much hovering (in 1 review)
Cons -
  • It was raining and water was pouring through the roof (in 1 review)
  • Aircon did not work properly. (in 1 review)
  • The Serena Hotel is like being at home. (in 2 reviews)
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Photos of Nairobi Serena Hotel

View a collection of 50 photos showcasing the rooms, amenities, and facilities of Nairobi Serena Hotel to help you visualise your stay. Photos for this property were last updated on 7 November 2025.

Hotels similar to Nairobi Serena Hotel

Discover other properties in Nairobi that offer a similar experience and ambience to Nairobi Serena Hotel. In total, there are 7,483 hotels serving travellers in Nairobi. Price data was last updated on 7 November 2025.

Explore Downtown, Nairobi

Nairobi Serena Hotel is located at Kenyatta Avenue, Po Box 46302 in the Downtown neighbourhood of Nairobi. Popular landmark data was lasted updated on 7 November 2025.

Car Hires

£87 daily average

Closest Airports

FAQs when booking at Nairobi Serena Hotel

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Nairobi Serena Hotel. FAQs were last updated on 7 November 2025.
  • How close is Nairobi Serena Hotel to the nearest airport, Nairobi Jomo Kenyatta Intl Airport?

    With no traffic, the 8.2 mi drive between Nairobi Serena Hotel and Nairobi Jomo Kenyatta Intl Airport (the nearest airport) will generally only take about 0h 16m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • What is the best way for guests to get from Nairobi Jomo Kenyatta Intl Airport to Nairobi Serena Hotel?

    For the most freedom while visiting Nairobi, consider hiring a car for about £63/day and parking it at Nairobi Serena Hotel where they offer parking spaces to hotel guests. One of the more popular options today is to take a taxi or ridesharing service directly from Nairobi Jomo Kenyatta Intl Airport to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Nairobi Serena Hotel?

    Yes. HotelsCombined users travelling to Nairobi often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Nairobi Serena Hotel for pool rules and guidelines.

  • What is the Nairobi Serena Hotel phone number?

    The best way to contact Nairobi Serena Hotel is by calling +254 202 822 000.

  • Does Nairobi Serena Hotel have Wi-Fi available?

    Yes, Nairobi Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Nairobi Serena Hotel?

    There is a hotel fitness centre accessible to guests of Nairobi Serena Hotel. Most hotels do not have 24-hour fitness centres, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Nairobi Serena Hotel?

    Nairobi Serena Hotel check-out time is 10:00, though late check-out may be accommodated if agreed in advance with the hotel reception.

  • Is there a restaurant at Nairobi Serena Hotel?

    There is a restaurant located in Nairobi Serena Hotel. Please contact them for kitchen hours. They also have a bar service for drinks.

  • Does Nairobi Serena Hotel have a laundry service?

    Yes, there is a hotel laundry service for guests at Nairobi Serena Hotel. There is also an ironing board and iron in the accommodation.

  • Does Nairobi Serena Hotel offer accessible rooms?

    Yes, Nairobi Serena Hotel provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Nairobi Serena Hotel?

    For the best chance to save money on your Nairobi Serena Hotel reservation, consider staying in November, when prices are typically at their lowest (£21).

  • In what area of Nairobi is Nairobi Serena Hotel located?

    Nairobi Serena Hotel is located within the Downtown area of Nairobi. Utilise the map on this page to understand where Nairobi Serena Hotel is in relation to the rest of Nairobi.

  • Are there any other Leading hotels in Nairobi?

    In total, there is 1 location in Nairobi. The most popular Leading property in Nairobi is Nairobi Serena Hotel.

  • What is the cheapest day to check into Nairobi Serena Hotel?

    Consider checking into Nairobi Serena Hotel on Monday, when the nightly price is typically at its lowest (average nightly rate of £157).

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