Sandos Caracol Nature Resort & Water Park

Resort
4 stars
Carretera Cancún Chetumal Km. 295, 77710, Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 873 4444
7.5
Good
based on 2063 reviews
2,063 verified ratings
Fri 31/7
-
Sat 1/8
2 guests, 1 room
Deals from
£121
/Cheapest rate per night
Provider
Nightly total
£121
£145
£151
51 more Sandos Caracol Nature Resort & Water Park deals
51 more Sandos Caracol Nature Resort & Water Park deals
Other
Other
Other
Other
Other
Other
Other
Other
Other
Other
Other
Other
Other
Other
Outdoor view
Other
Photos of Sandos Caracol Nature Resort & Water Park
View a collection of 16 photos showcasing the rooms, amenities, and facilities of Sandos Caracol Nature Resort & Water Park to help you visualise your stay. Photos for this property were last updated on 24 July 2026.
Rooms
About
Reviews
Similar hotels
Location
FAQ

Best deals for Sandos Caracol Nature Resort & Water Park

Explore the most appealing deals available for Sandos Caracol Nature Resort & Water Park, ensuring you get the best value for your stay. Properties were last updated on 24 July 2026.
Fri 31/7
-
Sat 1/8
King room
bed type unknown
£247
nightly with fees
Deluxe room
bed type unknown
£183
nightly with fees
Double room
bed type unknown
£173
nightly with fees
Standard Room
bed type unknown
£151
nightly with fees
Superior room
bed type unknown
£121
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Cookie settings
Best priceguarantee

About Sandos Caracol Nature Resort & Water Park

Discover essential information, amenities, and features of Sandos Caracol Nature Resort & Water Park, providing insights into what to expect during your stay. Information on this property was last updated on 24 July 2026.
A convenient base while in Playa del Carmen, Sandos Caracol Nature Resort & Water Park provides a variety of leisure amenities, including a tennis court and a waterslide. It provides a spa and wellne...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4444
Licence number: 008-007-006283/2025

Perks and amenities at Sandos Caracol Nature Resort & Water Park

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Sandos Caracol Nature Resort & Water Park
  • Private beach
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Water slide
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle hire

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Hiking
  • Shopping

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • 24-hour front desk
  • Safety deposit box

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Private pool
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Basics

  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Additional bathroom
  • Additional toilet
  • Toilet
  • Toilet paper
  • Walk-in shower

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine

General

  • Family rooms
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Accessibility and suitability

  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit
  • Safe

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis

Bedroom

  • Socket near the bed

Workspace

  • Desk

Reviews for Sandos Caracol Nature Resort & Water Park

Read firsthand reviews and testimonials from guests who have stayed at Sandos Caracol Nature Resort & Water Park, providing insights into their experiences. Travellers have left 2,063 reviews of Sandos Caracol Nature Resort & Water Park to date. Review data was last updated on 24 July 2026.
7.5
Good
2063 verified ratings
Wonderful
771
Very good
352
Good
295
Okay
155
Fair
182
Mediocre
105
Poor
203
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Hotels similar to Sandos Caracol Nature Resort & Water Park

Discover other properties in Playa del Carmen that offer a similar experience and ambience to Sandos Caracol Nature Resort & Water Park. In total, there are 6,855 hotels serving travellers in Playa del Carmen. Price data was last updated on 24 July 2026.

Top Playa del Carmen hotels

Grand Riviera Princess All Suites & Spa Resort
Grand Riviera Princess All Suites & Spa Resort

Grand Riviera Princess All Suites & Spa Resort

Prolongacion 5ta Avenida, Playa del Carmen, Quintana Roo, Mexico
0.0 mi from city centre
Pool
£139
Avg. per night
View Deal
Ocean Maya Royale - Adults Only
Ocean Maya Royale - Adults Only

Ocean Maya Royale - Adults Only

Carretera Federal Chetumal, Km 299, Playa del Carmen, Quintana Roo, Mexico
0.0 mi from city centre
Free Wi-Fi
£154
Avg. per night
View Deal
Bluebay Grand Esmeralda
Bluebay Grand Esmeralda

Bluebay Grand Esmeralda

Carr. Chetumal - Puerto Juárez Km 300, Playa del Carmen, Quintana Roo, Mexico
0.0 mi from city centre
Free Wi-Fi
Parking
£101
Avg. per night
View Deal
Riu Playacar
Riu Playacar

Riu Playacar

Avenida Xaman-Ha, Manzana 6, Lote 6, Playa del Carmen, Quintana Roo, Mexico
0.0 mi from city centre
Free Wi-Fi
Parking
£164
Avg. per night
View Deal
See more top hotels in Playa del Carmen

Hotels closest to Sandos Caracol Nature Resort & Water Park

These are the closest hotels within a 0.4 mi proximity to Sandos Caracol Nature Resort & Water Park. These hotels have an average nightly rate of £164 vs. £135 for Sandos Caracol Nature Resort & Water Park. Data was last updated on 24 July 2026.
Sandos Caracol Select Club (Adults Only)
Sandos Caracol Select Club (Adults Only)

Sandos Caracol Select Club (Adults Only)

Carretera Chetumal Pto Juarez, Km295, Solidaridad, Playa del Carmen, Quintana Roo, Mexico
0.0 mi from city centre
£149
Avg. per night
View Deal
The Fives Beach Hotel & Residences
The Fives Beach Hotel & Residences

The Fives Beach Hotel & Residences

Predio El Limonar Fraccion 2, Playa del Carmen, Quintana Roo, Mexico
0.4 mi from city centre
Airport shuttle
£179
Avg. per night
View Deal
See more nearby hotels

Cheap Playa del Carmen hotels

These hotels are among the lowest-priced properties for travellers in Playa del Carmen. Currently, the lowest price for a hotel in Playa del Carmen is £15. The cheapest hotel is Apart hotel Casaejido priced at £15. Price data was last updated on 24 July 2026.
Apart hotel Casaejido
Apart hotel Casaejido

Apart hotel Casaejido

Calle 3 Sur, Entre Avenidas 65 y 70, Playa del Carmen, Quintana Roo, Mexico
0.7 mi from city centre
Free Wi-Fi
£15
Avg. per night
View Deal
Dolce Vita Caribe
Dolce Vita Caribe

Dolce Vita Caribe

Paseo Coba, Playacar Fase 2, Casa 8E, Playa del Carmen, Quintana Roo, Mexico
0.6 mi from city centre
Free Wi-Fi
Airport shuttle
£16
Avg. per night
View Deal
Hotel B&B - 5th Avenue
Hotel B&B - 5th Avenue

Hotel B&B - 5th Avenue

Avenue. 15 Entre Calle 12 y14 Col. Centro Mza 122 Lote 9 2 Loc.n D2, Playa del Carmen, Quintana Roo, Mexico
0.4 mi from city centre
Free Wi-Fi
Airport shuttle
£18
Avg. per night
View Deal
Hotel Bosque Caribe, 5th Av. zone
Hotel Bosque Caribe, 5th Av. zone

Hotel Bosque Caribe, 5th Av. zone

Calle 20 Entre Quinta y 10 Avenida Manzana 54 Lote 4, Playa del Carmen, Quintana Roo, Mexico
0.6 mi from city centre
Free Wi-Fi
Airport shuttle
£20
Avg. per night
View Deal
See cheapest hotels in Playa del Carmen

Recommended hotels

These properties are recommended for travellers visiting Playa del Carmen. The average price of these properties is £358 per night. Price data was last updated on 24 July 2026 and sourced from 67 user searches.
Viceroy Riviera Maya, a Luxury Villa Resort
Viceroy Riviera Maya, a Luxury Villa Resort

Viceroy Riviera Maya, a Luxury Villa Resort

Playa Xcalacoco Frac 7, Playa del Carmen, Quintana Roo, Mexico
3.9 mi from city centre
Free Wi-Fi
£264
Avg. per night
View Deal
Sandos Playacar Select Club Adults Only
Sandos Playacar Select Club Adults Only

Sandos Playacar Select Club Adults Only

Paseo Xaman-ha Lote 1, Playa del Carmen, Quintana Roo, Mexico
1.9 mi from city centre
£163
Avg. per night
View Deal
Hotel Xcaret Arte - Adults Only
Hotel Xcaret Arte - Adults Only

Hotel Xcaret Arte - Adults Only

Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, Quintana Roo, Mexico
3.3 mi from city centre
Free Wi-Fi
£647
Avg. per night
View Deal
See other recommended hotels

Explore Playa del Carmen

Sandos Caracol Nature Resort & Water Park is located at Carretera Cancún Chetumal Km. 295 in the neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 24 July 2026.
Sandos Caracol Nature Resort & Water Park location: Carretera Cancún Chetumal Km. 295

Most Popular Landmarks

  • 5th Avenue1.7 mi
  • Guadalupe Church1.9 mi
  • El Camaleón Mayakoba Golf Club2 mi
  • O2 Mexico2.5 mi
  • Mamita's Beach Club2.7 mi
  • Beyond Diving2.7 mi
  • Mexico Blue Dream2.7 mi
  • La Fe2.8 mi
  • Parque 28 de julio3.3 mi
  • Albertos SCUBA3.5 mi
  • Terminal Marítima de Playa del Carmen3.7 mi
  • Aviario Xaman Ha4 mi

FAQs when booking at Sandos Caracol Nature Resort & Water Park

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Sandos Caracol Nature Resort & Water Park. FAQs were last updated on 24 July 2026.

  • How close is Sandos Caracol Nature Resort & Water Park to the nearest airport, Cozumel Intl Airport?

    With no traffic, the 12.2 mi drive between Sandos Caracol Nature Resort & Water Park and Cozumel Intl Airport (the nearest airport) will generally only take about 0h 24m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • What is the best way for guests to get from Cozumel Intl Airport to Sandos Caracol Nature Resort & Water Park?

    For the most freedom while visiting Playa del Carmen, consider hiring a car for about £21/day and parking it at Sandos Caracol Nature Resort & Water Park where they offer parking spaces to hotel guests. Taking a taxi or rideshare service from the nearest airport, Cozumel Intl Airport, to your hotel is often the most cost-effective transportation solution.

  • Is there a pool at Sandos Caracol Nature Resort & Water Park?

    Yes, Sandos Caracol Nature Resort & Water Park has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Sandos Caracol Nature Resort & Water Park from the Playa del Carmen city centre?

    Sandos Caracol Nature Resort & Water Park is 2.9 mi away from the centre of Gonzalo Guerrero, Playa del Carmen. Consider visiting Parroquia de Nuestra Señora del Carmen, a popular landmark that can be accessed from Sandos Caracol Nature Resort & Water Park by various forms of transportation.

  • What is the Sandos Caracol Nature Resort & Water Park phone number?

    For questions about Sandos Caracol Nature Resort & Water Park and your reservation, contact the front desk directly at +52 984 873 4444.

  • Does Sandos Caracol Nature Resort & Water Park have Wi-Fi available?

    Yes, Sandos Caracol Nature Resort & Water Park has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Sandos Caracol Nature Resort & Water Park?

    Yes. You should consider staying at Sandos Caracol Nature Resort & Water Park if having access to a fitness centre on-site is important.

  • What is the check-out time at Sandos Caracol Nature Resort & Water Park?

    12:00 is the check-out time at Sandos Caracol Nature Resort & Water Park. Late check-out may be available, but needs to be agreed with the hotel.

  • How much does it cost to stay at Sandos Caracol Nature Resort & Water Park, Playa del Carmen?

    A good deal at Sandos Caracol Nature Resort & Water Park right now is between £35 and £152 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

  • Is there a restaurant at Sandos Caracol Nature Resort & Water Park?

    There is an on-site restaurant - contact Sandos Caracol Nature Resort & Water Park for opening and last order times. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Sandos Caracol Nature Resort & Water Park have a laundry service?

    Sandos Caracol Nature Resort & Water Park does have a laundry service. Contact the property for details. There is also an ironing board and iron in the accommodation.

  • Does Sandos Caracol Nature Resort & Water Park offer accessible rooms?

    Yes, Sandos Caracol Nature Resort & Water Park provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Sandos Caracol Nature Resort & Water Park?

    For the best chance to save money on your Sandos Caracol Nature Resort & Water Park reservation, consider staying in April, when prices are typically at their lowest (£70).

  • What is the cheapest day to check into Sandos Caracol Nature Resort & Water Park?

    Consider checking into Sandos Caracol Nature Resort & Water Park on Sunday, when the nightly price is typically at its lowest (average nightly rate of £118).

See more FAQs

Millions of Reviews

Real ratings and reviews from millions of guests, just like yourself. Book your perfect stay with confidence!

Best Hotel Deals

HotelsCombined sources over 3 million hotels and properties and compiles them in one place so you can compare the ideal accommodation.

Free Cancellation

Plans change — we get it. And that’s why you can search and book hotels and accommodations on HotelsCombined from agencies that offer free cancellation

Find better results for your stay in Sandos Caracol Nature Resort & Water Park