Shangri-La Kuala Lumpur

Shangri-La Kuala Lumpur

Hotel
 

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia

ExcellentBased on 3,169 reviews
9.0

£56

Cheapest rate

per night

Wed 26/1
Thu 27/1
...and more

Best Deals for Shangri-La Kuala Lumpur

This destination can have additional per person taxes which are excluded in the prices below

Set your travel dates to check availability and prices
Wed 26/1
Thu 27/1
Wed 26/1
Thu 27/1
...and more

Reviews for Shangri-La Kuala Lumpur

ExcellentBased on 3,169 reviews
9.0
Rating Summary
  • Cleanliness9.3
    9.3
  • Comfort9.3
    9.3
  • Facilities9.3
    9.3
  • Food9.1
    9.1
  • Location9.1
    9.1
  • Room quality9.0
    9.0
  • Services9.1
    9.1
  • Staff9.4
    9.4
  • Value for money8.7
    8.7
Who stays here?
  • Families with older children 
  • Families with young children 
  • Families 
  • Young couples 
  • Couples most popular!
  • Groups of friends 
  • Solo travelers 
  • Business travellers 
Top comments

Highly Suggested!

Perfect Stay

Perfect Stay!

Good Location Near Places

Selene T

Apr 2019

hotelscombined
10.0
Highly Suggested!

Upon arrival in this hotel at this impressive lobby which we profoundly recommend in case you appreciated a great drink, wonderful canapes some time recently ea...

Mary G

Apr 2019

hotelscombined
10.0
Perfect Stay

Shangri-La Hotel Kuala Lumpur, Kuala Lumpur, Malaysia Kuala Lumpur Malaysia 4 This is also a good base in order to explore Kuala Lumpur and close to several lan...

Jessica R

Feb 2019

hotelscombined
10.0
Perfect Stay!

The best hotel I've been to, great service, friendly staff, amazing facilities and the location is very accessible to malls and restaurants. The Hotel is so ama...

Jovena D

Feb 2019

hotelscombined
10.0
Good Location Near Places

Breakfasts amazing, concierge truly helpful. Close to the Petronas towers, have a meal by the lake, it’s exquisite. Lovely hotel, well over average with excepti...

About Shangri-La Kuala Lumpur

Strategically located in the middle of the city, this 5-star hotel makes for an excellent base in Kuala Lumpur. It also offers a sauna, a swimming pool and a free shuttle service.

Guests can ...

Good to know

Distance to city centre

1.6 mi

Location rating

9.0

Nearest airport

Kuala Lumpur Intl

Distance to airport

28.7 mi

Policies

Check-in

14:00

Check-out

12:00

Internet

Wi-Fi available in all areas

Policy

Pets not allowed

Cancellation/pre-payment

Policies vary by room type and provider.

Contact number

+60 320 322 388

Amenities at Shangri-La Kuala Lumpur

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

General

  • Window
  • Computer use available
  • Electric kettle
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Fruits
  • Shoeshine
  • Garden view
  • Shops (on site)
  • Room service
  • Smoke alarms
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Trouser press
  • Food can be delivered to guest accommodation
  • Guests can opt out of accommodation cleaning
  • Plunge pool
  • Free parking
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Pool view
  • Disinfection of high-touch surfaces
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Quiet street view
  • Spa and wellness centre
  • Radio
  • Terrace/Patio
  • Disabled access
  • Roll-in shower
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Adapted bath
  • Slippers
  • First-aid kit
  • Socket near the bed
  • Sofa
  • Alarm clock
  • Enhanced cleaning
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Spa bath
  • Bidet
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Thermometers for guests provided by property
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Cleaning products
  • Dustbins
  • Coffee machine
  • TV
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing

Activities

  • Aerobics
  • Fitness centre
  • Massage

Services

  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Multi-lingual staff
  • Photocopier service
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Health club
  • Spa
  • Beauty salon
  • 24-hour security
  • Babysitting/child care services (surcharge)
  • Shuttle service (free)
  • Conference rooms
  • Wedding services
  • Ticket service
  • Airport shuttle

Photos of Shangri-La Kuala Lumpur

Where is Shangri-La Kuala Lumpur

Most popular landmarks

Petronas Towers0.4 mi
Suria KLCC0.5 mi
KLCC Park0.6 mi
Pavilion Kuala Lumpur0.6 mi
Petaling Street0.9 mi
Bukit Jalil National Stadium7.0 mi

FAQs when booking at Shangri-La Kuala Lumpur

  • Does Shangri-La Kuala Lumpur have COVID-19 safety policies in place?

    Enhanced cleaning efforts to disinfect surface areas and social distancing guidelines are in place at Shangri-La Kuala Lumpur. For additional information on these enhanced safety features and more COVID-19 mitigation practices, check directly with our partner Health and Safety Commitment.

  • How close is Shangri-La Kuala Lumpur to the nearest airport, Kuala Lumpur Intl?

    With a distance of 28.7 mi between Shangri-La Kuala Lumpur and the nearest airport, Kuala Lumpur Intl, the drive typically takes about 57min depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the best way for guests to get from Kuala Lumpur Intl to Shangri-La Kuala Lumpur?

    Shangri-La Kuala Lumpur has parking for hotel guests so for most visitors spending time in Kuala Lumpur, hiring a car for around £35/day may be the best option. This will enable you to get to and from Kuala Lumpur Intl, and also give you the flexibility to get around the area. Rideshare apps and taxis remain a very common solution for Shangri-La Kuala Lumpur guests. This is often the most cost-effective method of transportation when visiting Kuala Lumpur.

  • Is there a pool at Shangri-La Kuala Lumpur?

    Yes, Shangri-La Kuala Lumpur has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • What is the Shangri-La Kuala Lumpur phone number?

    For assistance regarding your reservation at Shangri-La Kuala Lumpur please call +60 320 322 388.

  • Does Shangri-La Kuala Lumpur have Wi-Fi available?

    Yes, Shangri-La Kuala Lumpur has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Shangri-La Kuala Lumpur?

    Yes. You should consider staying at Shangri-La Kuala Lumpur if having access to a fitness centre on-site is important.

  • What is the check-out time at Shangri-La Kuala Lumpur?

    12:00. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 14:00.

  • Is there a restaurant at Shangri-La Kuala Lumpur?

    Yes - Shangri-La Kuala Lumpur does have a restaurant. They also have a bar service for drinks.

  • Does Shangri-La Kuala Lumpur have a laundry service?

    Shangri-La Kuala Lumpur does have a laundry service. Contact the property for details. No need to pack a travel iron either, as the accommodation can provide one.

  • How far is Shangri-La Kuala Lumpur from Petronas Towers?

    Petronas Towers in Kuala Lumpur, Malaysia is 0.4 mi away from Shangri-La Kuala Lumpur.

  • How close is Shangri-La Kuala Lumpur from the Kuala Lumpur city centre?

    Shangri-La Kuala Lumpur is just 1.5 mi away from the centre of Chow Kit, Kuala Lumpur. From Shangri-La Kuala Lumpur you can easily get to other popular landmarks such as Sunway Lagoon Theme Park.

Hotels Similar to Shangri-La Kuala Lumpur