Is pricing at Shangri-la Surabaya comparable to 5 star hotels in Surabaya?

Shangri-la Surabaya is generally less than the average price of 5 stars hotels in Surabaya. On average, you can expect to pay £77 per night in Surabaya. Shangri-la Surabaya will run you £72 per night, which is 6% cheaper than the Surabaya average.

How close is Shangri-la Surabaya to the nearest airport, Surabaya Juanda Airport?

The distance between the closest airport, Surabaya Juanda Airport, and Shangri-la Surabaya is 7.8 mi and the expected drive time is about 0h 15m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

Is there a pool at Shangri-la Surabaya?

Yes. HotelsCombined users travelling to Surabaya often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Shangri-la Surabaya for pool rules and guidelines.

How close is Shangri-la Surabaya from the Surabaya city centre?

Shangri-la Surabaya is just 1.1 mi away from the centre of Dukuh Pakis, Surabaya. From Shangri-la Surabaya you can easily get to other popular landmarks such as Monumen Kapal Selam.

What is the Shangri-la Surabaya phone number?

The best way to contact Shangri-la Surabaya is by calling +62 316 003 8888.

Does Shangri-la Surabaya have Wi-Fi available?

Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.

Is there a gym or fitness centre at Shangri-la Surabaya?

Yes, Shangri-la Surabaya has a fitness centre available to guests throughout their stay.

What is the check-out time at Shangri-la Surabaya?

12:00. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 14:00.

How much does it cost to stay at Shangri-la Surabaya, Surabaya?

Usually Shangri-la Surabaya room prices are around £72/night, with the cheapest deals starting from £43/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

Is there a restaurant at Shangri-la Surabaya?

There is an on-site restaurant - contact Shangri-la Surabaya for opening and last order times. For drinks at the accommodation, there is a bar available.

Does Shangri-la Surabaya have a laundry service?

Yes, there is a hotel laundry service for guests at Shangri-la Surabaya. There is also an ironing board and iron in the accommodation.

Does Shangri-la Surabaya offer accessible rooms?

Yes, Shangri-la Surabaya provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

What is the cheapest month to stay at Shangri-la Surabaya?

For the best chance to save money on your Shangri-la Surabaya reservation, consider staying in November, when prices are typically at their lowest (£7).

In what area of Surabaya is Shangri-la Surabaya located?

Shangri-la Surabaya is located within the Sawahan area of Surabaya. Utilise the map on this page to understand where Shangri-la Surabaya is in relation to the rest of Surabaya.

Are there any other Shangri-La hotels in Surabaya?

In total, there is 1 location in Surabaya. The most popular Shangri-La property in Surabaya is Shangri-la Surabaya.

Shangri-la Surabaya

Hotel

5 stars

JL. May. Jend. Sungkono 120, Surabaya, Indonesia

Excellent571 verified ratings

£50

Cheapest rate

rate per night

Provider

Nightly total

£50

£51

16 more Shangri-la Surabaya deals

Best deals for Shangri-la Surabaya

Tue 16/12

Wed 17/12

Deluxe room

bed type unknown

£50

nightly with fees

bed type unknown

£51

nightly with fees

bed type unknown

£51

nightly with fees

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night, including fees but not including taxes.

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About Shangri-la Surabaya

This Surabaya hotel is located next to Gajayana Stadium and Letjen Haji Sudirman Stadium. There is also a gym with a hot spring, an infinity pool and a Finnish sauna.

This 5-star hotel provides...

Good to know

Check-in time	14:00
Check-out time	12:00
Payment & Cancellation	Policies vary by room type and provider.
Front desk number	+62 316 003 8888

Perks and amenities at Shangri-la Surabaya

Outdoor pool
Fitness centre
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Tea/coffee maker
Coffee machine
Valet parking
Free parking

General

Wine glasses
ATM on-site
Yukata (Japanese bathrobe)
Electric kettle
Entire unit wheelchair accessible
Executive lounge access
Cribs available
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Flat-screen TV
Packed lunches
Free toiletries
Garden view
Room service
Smoke alarms
Hardwood or parquet floors
Hypoallergenic
Hypoallergenic pillow
Hot tub
Interconnected room(s) available
Child pool
Outdoor pool
Key card access
CCTV in common areas
CCTV outside property
Kid-friendly buffet
Restaurant
Bar/Lounge
Landmark view
Express check-out
Hairdryer
Cable or satellite TV
Air-conditioned
Non-feather pillow
Trouser press
Food can be delivered to guest accommodation
Free parking
Picnic area
Pool towels
Pool view
Pool with a view
Bathrobe
Private bathroom
Garden
24-hour front desk
Designated smoking area
Smoking rooms available
Night club
Storage available
Raised toilet
Non-smoking rooms available
Terrace/Patio
Disabled access
Beach chairs
Linens
Towels
Safety deposit box
Seating area
Lift
Minibar
Shampoo
Pool bar
Shower
Iron and ironing board
Shower cap
Accessible by lift
Accessible parking
Adapted bath
Slippers
First-aid kit
Additional bathroom
Snack bar
Socket near the bed
Additional toilet
Sofa
Alarm clock
Allergy-free room
Bathtub
Body soap
Bottle of water
Breakfast in the room
Tea/coffee maker
Carbon monoxide detector
Telephone
Kettle
Carpeted
Refrigerator
Toilet
Toilet paper
Toilet with grab rails
Safe
Sauna
Toothbrush
City view
Towels/sheets (extra fee)
Cleaning products
Dustbins
Coffee machine
Tumble dryer
TV
Upper floors accessible by lift
Conditioner
Valet parking
Desk
Dining area
Dining table
Walk-in shower
Wardrobe or closet
Water slide

Activities

Game room
Golf
Fitness centre
Tennis
Kids' club
Kids' outdoor play equipment
Playground
Massage

Services

Babysitting or child care
Business centre
Car hire
Wake-up service
Daily housekeeping
Fax/photocopying
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Tour desk
Spa
Beauty salon
24-hour security
Airport shuttle (surcharge)
Shuttle service

Reviews for Shangri-la Surabaya

100% verified.We collect and display reviews from only verified bookings made by real users with HotelsCombined or with our trusted external partners.

8.9

Very Good571 verified ratings

Pros +

And the breakfast was superb! (in 22 reviews)
The staff were helpful kind and friendly (in 36 reviews)
Amazing choices and very high quality. (in 1 review)

Cons -

Never ever stay at this hotel. (in 10 reviews)
Got a late check out at 4pm due to our late flight. (in 2 reviews)
The whorse TV i have ever had in a 5 star hotel (in 8 reviews)

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Shangri-la Surabaya

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Jl. Mayjen Sungkono Kav. 87, Surabaya, Indonesia

0.0 mi from city centre

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Shangri-la Surabaya

Best deals for Shangri-la Surabaya

Explore the most appealing deals available for Shangri-la Surabaya, ensuring you get the best value for your stay. Properties were last updated on 9 December 2025.

About Shangri-la Surabaya

Discover essential information, amenities, and features of Shangri-la Surabaya, providing insights into what to expect during your stay. Information on this property was last updated on 9 December 2025.

Good to know

Perks and amenities at Shangri-la Surabaya

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Shangri-la Surabaya

Reviews for Shangri-la Surabaya

Read firsthand reviews and testimonials from guests who have stayed at Shangri-la Surabaya, providing insights into their experiences. Travellers have left 571 reviews of Shangri-la Surabaya to date. Review data was last updated on 9 December 2025.

Pros +

Cons -

Photos of Shangri-la Surabaya

View a collection of 60 photos showcasing the rooms, amenities, and facilities of Shangri-la Surabaya to help you visualise your stay. Photos for this property were last updated on 9 December 2025.

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These are the closest hotels within a 0.8 mi proximity to Shangri-la Surabaya. These hotels have an average nightly rate of £30 vs. £53 for Shangri-la Surabaya. Data was last updated on 9 December 2025.

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Recommended hotels

These properties are recommended for travellers visiting Surabaya. The average price of these properties is £37 per night. Price data was last updated on 9 December 2025 and sourced from 15 user searches.

Explore Sawahan, Surabaya

Shangri-la Surabaya is located at JL. May. Jend. Sungkono 120 in the Sawahan neighbourhood of Surabaya. Popular landmark data was lasted updated on 9 December 2025.

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Closest Airports

FAQs when booking at Shangri-la Surabaya

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Shangri-la Surabaya. FAQs were last updated on 9 December 2025.

Is pricing at Shangri-la Surabaya comparable to 5 star hotels in Surabaya?

How close is Shangri-la Surabaya to the nearest airport, Surabaya Juanda Airport?

Is there a pool at Shangri-la Surabaya?

How close is Shangri-la Surabaya from the Surabaya city centre?

What is the Shangri-la Surabaya phone number?

Does Shangri-la Surabaya have Wi-Fi available?

Is there a gym or fitness centre at Shangri-la Surabaya?

What is the check-out time at Shangri-la Surabaya?

How much does it cost to stay at Shangri-la Surabaya, Surabaya?

Is there a restaurant at Shangri-la Surabaya?

Does Shangri-la Surabaya have a laundry service?

Does Shangri-la Surabaya offer accessible rooms?

What is the cheapest month to stay at Shangri-la Surabaya?

In what area of Surabaya is Shangri-la Surabaya located?

Are there any other Shangri-La hotels in Surabaya?

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