Sheraton Imperial Kuala Lumpur Hotel
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Sheraton Imperial Kuala Lumpur Hotel Hotel

Jalan Sultan Ismail Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia Show Map

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8.7
Excellent from 885 reviews
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About Sheraton Imperial Kuala Lumpur Hotel

Sheraton Imperial Kuala Lumpur Hotel provides a comfortable setting when in Kuala Lumpur. It has a day spa, as well as a sauna, a free shuttle service and an outdoor pool.

Guests of this 5-star hotel can plan sightseeing trips with help from the tour desk. Amenities include facial and body treatments, plus an executive floor and a beauty centre.

All rooms are air conditioned and equipped with a mini bar, a refrigerator and a spa bath. Each includes a private bathroom with a hair dryer, a shower and bathrobes.

Sheraton Imperial Kuala Lumpur Hotel features a restaurant and a bar where guests are able to relax of an evening with a meal and a drink. Places to dine at the hotel include Toastina and Essence. Room service is available 24-hours a day, and a selection of restaurants can be found close by.

Kuala Lumpur's well-known attractions and landmarks are within close proximity to Sheraton Imperial Kuala Lumpur Hotel, with Capital Square just a brief walk away. Medan Tuanku Monorail Station is only a two-minute stroll, linking guests with the rest of the city.

Excellent 8.7
885 guest reviews

Hotel Features

Activities

Fitness centre, Massage

Policy

Pets not allowed

Services

Babysitting or child care, Business centre, Car hire, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Tour desk, Spa, Key access, Beauty salon, 24-hour security, Wedding services, Airport shuttle

General

Wine glasses, Entire unit wheelchair accessible, Executive lounge access, Cribs available, Feather pillow, Fire extinguisher, Gift shop, Laundry facilities, Flat-screen TV, Free toiletries, Shops (on site), Room service, Smoke alarms, Heating, Physical distancing in dining areas, Physical distancing rules, Interconnected room(s) available, Outdoor pool, Key card access, No smoking, Kitchenware, Restaurant, Bar/Lounge, Hand sanitiser in guest accommodation and key areas, Laptop safe, Express check out, Parking, Hairdryer, Lockers, Lowered sink, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Non-feather pillow, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitised, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Pool with a view, Coffee shop, Bathrobe, Private bathroom, Private check-in/check-out, 24-hour front desk, Designated smoking area, Steam room, Storage available, Private parking, Spa and wellness centre, Radio, Raised toilet, Terrace/Patio, Disabled access, Roll-in shower, Linens, Towels, Safety deposit box, EV charging station, Seating area, Lift, Minibar, Shampoo, Shower, Iron and ironing board, Shower cap, Accessible by lift, Adapted bath, Adapter, Slippers, Socket near the bed, Sofa, Alarm clock, Bathtub, Bidet, Body soap, Bottle of water, Breakfast in the room, Tea/coffee maker, Telephone, Carpeted, Tile/marble floor, Refrigerator, Toilet, Toilet paper, Toilet with grab rails, Safe, Sauna, Toothbrush, City view, Towels/sheets (extra fee), Cleaning products, Dustbins, Coffee machine, TV, Upper floors accessible by lift, Conditioner, Valet parking, Desk, Dining area, Dining table, Walk-in shower, Wardrobe or closet

Internet

Wi-Fi available in all areas, Internet, Free Wi-Fi

Check-in

From 03:00 pm

Check-out

Prior to 12:00 pm

Sheraton Imperial Kuala Lumpur Hotel reviews

Sheraton Imperial Kuala Lumpur Hotel
8.7
Excellent
from 885 reviews

Rating summary

  • Cleanliness 9.0
  • Comfort 9.0
  • Location 8.6
  • Services 8.7
  • Staff 8.7
  • Value for money 8.4

Recent reviews of Sheraton Imperial Kuala Lumpur Hotel

  • Dina Lana Leones

    Feb 2019

    Verified Stay

    Everything Worked Well

    The staff are truly considerate, the rooms completely clean and the area is exceptionally convenient. Decent carpets, flawlessly planned rooms, exceptionally comfy beds, amazing breakfast, extraordinary staff. They have a little shop inside the hotel, a dazzling Indian restaurant. The evening entertainment at the bar was unwinding and a great place to loosen up after a long day of shopping and touring. Overall-great hotel in a very central location, close to Petronas Towers. Great for tourists.

    10.0
  • Christina H

    Apr 2018

    Verified Stay

    My First Sheraton Hotel

    A 5-star hotel offering luxurious accommodations, unique dining options, well-equipped facilities and friendly services and hospitality, Sheraton Imperial Kuala Lumpur Hotel was my home for three days when I was in Kuala Lumpur. I read a lot of remarkable things about the hotel so when I visited Kuala Lumpur again for a quick vacation I was ecstatic to finally able to stay at Sheraton. It was my first time to experience a Sheraton Hotel so I was really excited about my stay. It was also just a weekend so I really made the most of my time to enjoy my vacation. I stayed in a Deluxe Room located at the upper floor. It has a king bed and fitted with great in-room amenities. The room is also equipped with cable television, personal in-room safe, telephone, coffee and tea making facilities, mini-bar and over-sized writing desk. It also has a mini sofa with an impressive view of the iconic KL Towers. The room features a warm and welcoming ambiance. I like its elegant decor and classic atmosphere. The room was over-all cozy. The bed was comfortable. It has all the admirable features that made me enjoy my first experience of Sheraton Hotel.

    10.0
  • julie.hampson

    Young couples

    Jan 2018

    Verified Stay

    Friendly and good size

    Rooms a great size and hotel close to monorail. On the edge of the golden triangle but we knew that and you were able to walk to more local areas. Shopping centre across the road pretty bad. If the shops weren't vacant and closed down they soon will be. Cleaning of rooms interesting. Ours did not get cleaned until aprox 4 pm daily. Restocking was an issue. EG toilet paper not restocked meaning we had to ring for toilet paper. Couldn't use tissues as they weren't re stocked either. Floors not vacuumed often which was obvious as we had dropped crumbs. Swimming pool nice and not busy meaning you could always get a lounge. Pool personal did not pick up peoples plates in a timely manner and we often had to sit at chairs which still had peoples meal plates and glasses there. One time they were not removed in the 3 hrs we were at the pool

    7.0