Sheraton Surabaya Hotel & Towers

Sheraton Surabaya Hotel & Towers

Hotel
 

Jalan Embong Malang 25-31, Surabaya, Indonesia

ExcellentBased on 274 reviews
8.9

£54

Cheapest rate

per night

Mon 27/9
Tue 28/9
...and more

Best Deals for Sheraton Surabaya Hotel & Towers

This destination can have additional per person taxes which are excluded in the prices below

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Mon 27/9
Tue 28/9
Mon 27/9
Tue 28/9
...and more

Reviews for Sheraton Surabaya Hotel & Towers

ExcellentBased on 274 reviews
8.9
Rating Summary
  • Cleanliness8.8
    8.8
  • Comfort8.9
    8.9
  • Facilities7.5
    7.5
  • Food10.0
    10.0
  • Location9.4
    9.4
  • Room quality10.0
    10.0
  • Services8.7
    8.7
  • Staff9.2
    9.2
  • Value for money8.3
    8.3
Who stays here?
  • Families with young children 
  • Families most popular!
  • Couples 
  • Groups of friends 
  • Solo travelers 
  • Business travellers 
Top comments

Professional Staff!

About Sheraton Surabaya Hotel & Towers

Recently refurbished, Sheraton Surabaya Hotel & Towers provides cosy 5-star accommodation in Surabaya. It has a gym, as well as a sauna, a Jacuzzi and outdoor tennis courts.

Those staying at ...

Good to know

Distance to city centre

1.3 mi

Location rating

8.9

Nearest airport

Surabaya Juanda

Distance to airport

8.7 mi

Policies

Check-in

14:00

Check-out

12:00

Internet

Wi-Fi available in all areas

Policy

Pets not allowed

Cancellation/pre-payment

Policies vary by room type and provider.

Contact number

+62 315 468 000

Amenities at Sheraton Surabaya Hotel & Towers

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

General

  • Computer use available
  • ATM on-site
  • Electric kettle
  • Executive lounge access
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Shoeshine
  • Shops (on site)
  • Room service
  • Smoke alarms
  • Hot spring bath
  • Hypoallergenic pillow
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Express check-out
  • Parking
  • Hairdryer
  • Lockers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Newspapers
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Trouser press
  • Food can be delivered to guest accommodation
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • Kitchen
  • 24-hour front desk
  • Designated smoking area
  • Kitchenette
  • Steam room
  • Storage available
  • Private parking
  • Spa and wellness centre
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Roll-in shower
  • Beach towels
  • Towels
  • Safety deposit box
  • Grill
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Slippers
  • First-aid kit
  • Microwave
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Baby safety gates
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Bidet
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Bridal suite
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Children's television networks
  • Thermometers for guests provided by property
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Cleaning products
  • Cleaning products
  • Dustbins
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • VIP room facilities
  • Dining table
  • Wardrobe or closet

Activities

  • Fitness centre
  • Water sport facilities (on site)
  • Outdoor tennis
  • Massage

Services

  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Spa
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms
  • Wedding services
  • Ticket service

Photos of Sheraton Surabaya Hotel & Towers

Where is Sheraton Surabaya Hotel & Towers

Getting around

Surabaya Pasar Turi1.1 mi

FAQs when booking at Sheraton Surabaya Hotel & Towers

  • Does Sheraton Surabaya Hotel & Towers have COVID-19 safety policies in place?

    Enhanced cleaning efforts to disinfect surface areas and social distancing guidelines are in place at Sheraton Surabaya Hotel & Towers. Policy details may vary by location. For more details, check directly with our partner Global Cleanliness Council.

  • How close is Sheraton Surabaya Hotel & Towers to the nearest airport, Surabaya Juanda?

    The distance between the closest airport, Surabaya Juanda, and Sheraton Surabaya Hotel & Towers is 8.7 mi and the expected drive time is about 17min. Your drive time between the two can vary based on the time of day and traffic trends of the area.

  • What is the best way for guests to get from Surabaya Juanda to Sheraton Surabaya Hotel & Towers?

    Taking a taxi or rideshare service from the nearest airport, Surabaya Juanda, to your hotel is often the most cost-effective transportation solution.

  • Is there a pool at Sheraton Surabaya Hotel & Towers?

    Yes. HotelsCombined users travelling to Surabaya often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Sheraton Surabaya Hotel & Towers for pool rules and guidelines.

  • What is the Sheraton Surabaya Hotel & Towers phone number?

    If you have questions or concerns about your stay, call +62 315 468 000 to talk to a Sheraton Surabaya Hotel & Towers front desk representative.

  • Does Sheraton Surabaya Hotel & Towers have Wi-Fi available?

    Yes, Sheraton Surabaya Hotel & Towers has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Sheraton Surabaya Hotel & Towers?

    Yes. You should consider staying at Sheraton Surabaya Hotel & Towers if having access to a fitness centre on-site is important.

  • What is the check-out time at Sheraton Surabaya Hotel & Towers?

    The standard check-out time at Sheraton Surabaya Hotel & Towers is 12:00. Guests can usually check-in from 14:00. Special arrangements may be available if discussed with the front desk.

  • Is there a restaurant at Sheraton Surabaya Hotel & Towers?

    Yes - Sheraton Surabaya Hotel & Towers does have a restaurant. For drinks at the accommodation, there is a bar available.

  • Does Sheraton Surabaya Hotel & Towers have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Sheraton Surabaya Hotel & Towers. There are irons (and ironing boards) at the property too.

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