Sofitel Chicago Magnificent Mile Hotel

I love the Sofitel in Chicago and always stay here. Whether I come once a month or every few months, the front desk recognizes me and always makes me feel welcome. The newly renovated rooms are gorgeous. We love the Cafe des Artistes restaurant and also the Bar! Great food and great ambiance. And I haven't even gotten to mention location It's perfect. We couldn’t have been more pleased with our stay at the Sofitel Chicago Magnificent Mile! The fragrance when you enter the hotel is sophisticated, beautiful while soft! We like the bar area and can't wait for the outside patio to get set up for the summer. We will spend hours just sitting outside watching the world go by. We definitely would stay here again on a return trip to Chicago.

Sofitel everywhere welcomes you with their impeccable taste in interior design and great service. Chicago's Sofitel is all the more fun when you consider their building -- one of the coolest buildings in downtown Chicago (which is something to say -- they have lots of interesting modern buildings!) --- it's a shape of a prism, with a triangular base on the ground, that gets larger with the height -- the main entrance is at one of the cusps of the triangle and right before you enter and look up, the building is above you! inside expect no less elegance: large common spaces have well designed transitions between various sections (main lobby, restaurant, the bar all share the main open space but have chic ways to separate them without full physical barriers). Add to that the interesting furniture and always changing floral creations, the recently renovated bar and expanded gym, and you have the perfect space for socializing to enjoy in every situation.

I stayed at the Sofitel Chicago Water Tower for a few nights and it really couldn't have been better. For the location and quality of the hotel the nightly rate was fantastic value and I will definitely stay again. My room was on one of the higher floors and was really lovely. It was spacious and clean, with a huge bed, armchair and small table and desk. The bathroom was a nice surprise - one of the largest hotel bathrooms I've seen, it had a separate toilet, bath, huge walk-in shower and plenty of bench space with the usual provisions (hairdryer, shampoo, conditioner and even a loofah). The staff were lovely and helpful, even after my visit. I had a minor complaint about the quality of the internet connection during my stay, which I communicated through the post-stay survey. To my surprise this was followed up almost immediately by the Front Office Supervisor and should be an example for other hotels. I had breakfast in the hotel restaurant one day and although it was nice it was too expensive. This certainly isn't unique to the Sofitel, though, and I should have known better! I didn't use any of the other facilities but would have no hesitation if time permits next visit.

We stayed at the Sofitel during a five day break to Chicago this winter. The hotel is beautiful and rooms are as to be expected from Sofitel. We enjoyed our stay and particularly Romi in the restaurant. Excellent professional server. Thanks Romi! Check-in was poor , I don't think the agent really paid much attention. Arrival was poor we had to schlep our bags through the front door. No help at all, we saw a lack of staff helping there almost everyday. None the less the stay was great and hotel as mentioned great. We would stay here again if we travel back to Chicago. I surely recommend this to my friends.