The Old Custom House

Hotel
4 stars
South Quay Padstow England Pl28 8Bl, PL28 8BL, Padstow, England, United Kingdom
Padstow, United Kingdom
+44 184 153 2359
8.4
Excellent
based on 2034 reviews
2,034 verified ratings
Mon 13/7
-
Tue 14/7
2 guests, 1 room
Deals from
£94
/Cheapest rate per night
Provider
Nightly total
£94
£96
£100
15 more The Old Custom House deals
15 more The Old Custom House deals
Other
Other
Other
Outdoor view
Other
Bedroom
Other
Other
Restaurant
Bedroom
Other
Bathroom
Other
Bathroom
Living room
Other
Room amenity
Other
Photos of The Old Custom House
View a collection of 18 photos showcasing the rooms, amenities, and facilities of The Old Custom House to help you visualise your stay. Photos for this property were last updated on 6 July 2026.
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Best deals for The Old Custom House

Explore the most appealing deals available for The Old Custom House, ensuring you get the best value for your stay. Properties were last updated on 6 July 2026.
Mon 13/7
-
Tue 14/7
Double room
Double room
No inclusions
bed type unknown
£94
nightly with VAT
Double room
No inclusions
bed type unknown
£96
nightly with VAT
Double room
No inclusions
bed type unknown
£101
nightly with VAT
Standard Room
Standard Room
No inclusions
bed type unknown
£100
nightly with VAT
Standard Room
No inclusions
bed type unknown
£111
nightly with VAT
Standard Room
No inclusions
bed type unknown
£122
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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About The Old Custom House

Discover essential information, amenities, and features of The Old Custom House, providing insights into what to expect during your stay. Information on this property was last updated on 6 July 2026.
Designed exclusively for adults, The Old Custom House offers hip accommodation in Padstow. The various amenities this sophisticated hotel features include free Wi-Fi, a beauty centre and a coffee bar....

Good to know

Check-in time16:00
Check-out time11:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+44 184 153 2359

Perks and amenities at The Old Custom House

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at The Old Custom House
  • Adults only
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Conditioner

Kitchen

  • Wine glasses
  • Electric kettle
  • Dishwasher
  • Oven
  • Stovetop
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Kitchen

Media and entertainment

  • Radio
  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • CD player
  • TV
  • DVD player

Accessibility and suitability

  • Adults only
  • Lift
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Private entrance

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation

General

  • Sea view
  • Telephone
  • Carpeted
  • Storage available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property

Laundry

  • Iron and ironing board
  • Tumble dryer
  • Washing machine

Things to do

  • Beach access
  • Beauty salon

Services and conveniences

  • Wake-up service
  • Key access

Bedroom

  • Wardrobe or closet

Workspace

  • Desk

Family friendly

  • Kids meals

Reviews for The Old Custom House

Read firsthand reviews and testimonials from guests who have stayed at The Old Custom House, providing insights into their experiences. Travellers have left 2,034 reviews of The Old Custom House to date. Review data was last updated on 6 July 2026.
8.4
Very good
2034 verified ratings
Wonderful
1069
Very good
440
Good
284
Okay
111
Fair
73
Mediocre
33
Poor
25
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Explore Padstow

The Old Custom House is located at South Quay Padstow England Pl28 8Bl in the neighbourhood of Padstow. Popular landmark data was lasted updated on 6 July 2026.
The Old Custom House location: South Quay Padstow England Pl28 8Bl

Most Popular Landmarks

  • Camel Trail0.3 mi
  • Prideaux Place0.4 mi
  • Trevose Golf and Country Club3.3 mi
  • Constantine Bay3.8 mi

FAQs when booking at The Old Custom House

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at The Old Custom House. FAQs were last updated on 6 July 2026.

  • Is pricing at The Old Custom House comparable to 4 star hotels in Padstow?

    Nightly rates at The Old Custom House will generally be 63% cheaper than the average 4-stars hotel in Padstow. When staying at The Old Custom House, you should be prepared to pay about £186/night, which is considered to be a good deal in Padstow for a 4-stars hotel.

  • How close is The Old Custom House to the nearest airport, Cornwall Newquay Airport?

    With no traffic, the 7.5 mi drive between The Old Custom House and Cornwall Newquay Airport (the nearest airport) will generally only take about 0h 14m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • What is the The Old Custom House phone number?

    For questions regarding your hotel or your stay, call +44 184 153 2359.

  • Does The Old Custom House have Wi-Fi available?

    Yes, The Old Custom House has Wi-Fi available to hotel guests.

  • What is the check-out time at The Old Custom House?

    11:00. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 16:00.

  • How much does it cost to stay at The Old Custom House, Padstow?

    £111 per night is the best price found recently for a room at The Old Custom House, with average deals around £186 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at The Old Custom House?

    There is a restaurant located in The Old Custom House. Please contact them for kitchen hours. They also have a bar service for drinks.

  • What is the cheapest day to check into The Old Custom House?

    Consider checking into The Old Custom House on Sunday, when the nightly price is typically at its lowest (average nightly rate of £162).

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