The Reef 28

The Reef 28

Hotel
4 stars 

1 Ave. Norte y Calle 28 Norte, Playa del Carmen, Quintana Roo, Mexico

ExcellentBased on 2,251 reviews
8.1

£140

Cheapest rate

rate per night

Best deals for The Reef 28

Explore the most appealing deals available for The Reef 28, ensuring you get the best value for your stay. Properties were last updated on 6 June 2025.
Fri 13/6
Sat 14/6
Queen room
bed type unknown
2 queen beds
bed type unknown
King room
1 king bed
bed type unknown
1 king bed
Standard Room
bed type unknown
bed type unknown
bed type unknown
Double room
1 twin bed
bed type unknown
2 queen beds
Deluxe room
2 queen beds
2 queen beds
2 queen beds
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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About The Reef 28

Discover essential information, amenities, and features of The Reef 28, providing insights into what to expect during your stay. Information on this property was last updated on 6 June 2025.
The Reef 28 offers 4-star accommodation, plus a swim-up bar, an infinity pool and free Wi-Fi. Just minutes from Playa Del Carmen, it offers guests a luxury stay in a convenient location.

Those ...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4120

Perks and amenities at The Reef 28

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at The Reef 28
  • Adults only
  • Snorkelling
  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine

General

  • Fan
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Flat-screen TV
  • Free toiletries
  • Heated pool
  • Smoke alarms
  • Infinity pool
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Key card access
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Open-air bath
  • Free parking
  • Bathrobe
  • Private bathroom
  • Garden
  • Kitchen
  • 24-hour front desk
  • Private entrance
  • Night club
  • Storage available
  • Private parking
  • Private pool
  • Quiet street view
  • Spa and wellness centre
  • Radio
  • Terrace/Patio
  • Disabled access
  • Rooftop pool
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Adults only
  • Sea view
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Additional bathroom
  • Fitness room
  • Microwave
  • Snack bar
  • Additional toilet
  • Sofa
  • Alarm clock
  • Sofa bed
  • Balcony
  • Stovetop
  • Body soap
  • Bottle of water
  • Telephone
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • City view
  • Dustbins
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining table
  • Wardrobe or closet

Activities

  • Beach access
  • Board games/puzzles
  • Game room
  • Scuba diving
  • Diving
  • Snorkelling
  • Fitness centre
  • Streaming service
  • Table tennis
  • Pool table
  • Massage

Services

  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Shuttle service (additional charge)

Reviews for The Reef 28

Read firsthand reviews and testimonials from guests who have stayed at The Reef 28, providing insights into their experiences. Travellers have left 2,251 reviews of The Reef 28 to date. Review data was last updated on 6 June 2025.
8.1
Very GoodBased on 2,251 verified guest reviews

Pros +
  • Paty in the Mexican restaurant was amazing! (in 23 reviews)
  • We had such a great stay here and definitely recommend the all inclusive package (in 4 reviews)
  • "Beautiful,well kept and spacious room" (in 25 reviews)
Cons -
  • One block away from the beach. (in 2 reviews)
  • Loud music and bad staff service. (in 4 reviews)
  • From the front desk to the servers! (in 6 reviews)

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Photos of The Reef 28

View a collection of 25 photos showcasing the rooms, amenities, and facilities of The Reef 28 to help you visualise your stay. Photos for this property were last updated on 6 June 2025.

Hotels similar to The Reef 28

Discover other properties in Playa del Carmen that offer a similar experience and ambience to The Reef 28. In total, there are 8,916 hotels serving travellers in Playa del Carmen. Price data was last updated on 6 June 2025.

Explore Gonzalo Guerrero, Playa del Carmen

The Reef 28 is located at 1 Ave. Norte y Calle 28 Norte in the Gonzalo Guerrero neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 6 June 2025.

Car Hires

£31 daily average

  • How far is The Reef 28 from Parroquia de Nuestra Señora del Carmen?

    The popular Parroquia de Nuestra Señora del Carmen is just over 0.5 mi from The Reef 28.

FAQs when booking at The Reef 28

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at The Reef 28. FAQs were last updated on 6 June 2025.
  • How close is The Reef 28 to the nearest airport, Cozumel Airport?

    With a distance of 11.8 mi between The Reef 28 and the nearest airport, Cozumel Airport, the drive typically takes about 0h 23m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the best way for guests to get from Cozumel Airport to The Reef 28?

    Getting from Cozumel Airport to The Reef 28 can be as easy as hiring a car at the airport’s car hire desk for, on average, £12/day in Playa del Carmen. Luckily, The Reef 28 has parking on site for guests who choose this method of transportation. Taking a taxi or rideshare service from the nearest airport, Cozumel Airport, to your hotel is often the most cost-effective transportation solution.

  • Is there a pool at The Reef 28?

    Yes, The Reef 28 has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is The Reef 28 from the Playa del Carmen city centre?

    The Reef 28 is just 0.2 mi away from the centre of Gonzalo Guerrero, Playa del Carmen. From The Reef 28 you can easily get to other popular landmarks such as Xcaret Park.

  • What is the The Reef 28 phone number?

    For questions regarding your hotel or your stay, call +52 984 873 4120.

  • Does The Reef 28 have Wi-Fi available?

    Yes, The Reef 28 has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at The Reef 28?

    Yes. You should consider staying at The Reef 28 if having access to a fitness centre on-site is important.

  • What is the check-out time at The Reef 28?

    The Reef 28 check-out time is 12:00, though late check-out may be accommodated if agreed in advance with the hotel reception.

  • Is there a restaurant at The Reef 28?

    The Reef 28 does have a restaurant. There is also a bar and lounge area in the hotel.

  • Does The Reef 28 have a laundry service?

    Yes, there is a hotel laundry service for guests at The Reef 28. There is also an ironing board and iron in the accommodation.

  • Does The Reef 28 offer accessible rooms?

    Yes, The Reef 28 provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at The Reef 28?

    For the best chance to save money on your The Reef 28 reservation, consider staying in May, when prices are typically at their lowest (£49).

  • In what area of Playa del Carmen is The Reef 28 located?

    The Reef 28 is located within the Gonzalo Guerrero area of Playa del Carmen. Utilise the map on this page to understand where The Reef 28 is in relation to the rest of Playa del Carmen.

  • What is the cheapest day to check into The Reef 28?

    Consider checking into The Reef 28 on Tuesday, when the nightly price is typically at its lowest (average nightly rate of £98).

  • How far is The Reef 28 from Parroquia de Nuestra Señora del Carmen?

    The popular Parroquia de Nuestra Señora del Carmen is just over 0.5 mi from The Reef 28.

See more FAQs

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