On arrival the front desk staff were very polite and helpful. The decor is cool and corridors are low lit with a neon /ultra-violet type lighting. I found the room a really good size, quite basic in its appearance, but more modern and stylish rather than a no frills feel. The minibar was very well stocked and the bathrooms were a decent size as well. Location is great for nearby walks to the Saddle Ranch and Sunset plaza, and short taxis in either direction to Beverley Hills or Hollywood. I had breakfast in the morning and thought this was a good standard of food and good value. And again the staff were very polite and eager to serve. I can't really find fault for the short time I was there. I truly love this hotel, the style, the rooms. Can't wait to get back. It's family now.