Kempinski Hotel Cancún

Hotel
5 stars
Retorno del Rey #36, 77500, Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 881 0808
9.1
Excellent
based on 719 reviews
719 verified ratings
Mon 3/8
-
Tue 4/8
2 guests, 1 room
Deals from
£205
/Cheapest rate per night
Provider
Nightly total
£205
£220
£224
57 more Kempinski Hotel Cancún deals
57 more Kempinski Hotel Cancún deals
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Lounge
Restaurant
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Restaurant
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Restaurant
Pool
Banquet hall
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Banquet hall
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Lobby
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Conference room
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Photos of Kempinski Hotel Cancún
View a collection of 59 photos showcasing the rooms, amenities, and facilities of Kempinski Hotel Cancún to help you visualise your stay. Photos for this property were last updated on 27 July 2026.
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Best deals for Kempinski Hotel Cancún

Explore the most appealing deals available for Kempinski Hotel Cancún, ensuring you get the best value for your stay. Properties were last updated on 27 July 2026.
Mon 3/8
-
Tue 4/8
King room
1 king bed
£251
nightly with fees
1 king bed
£264
nightly with fees
1 king bed
£286
nightly with fees
Standard Room
bed type unknown
£315
nightly with fees
bed type unknown
£345
nightly with fees
bed type unknown
£851
nightly with fees
Deluxe room
1 king bed
£205
nightly with fees
1 king bed
£220
nightly with fees
1 king bed
£233
nightly with fees
Double room
bed type unknown
£224
nightly with fees
bed type unknown
£242
nightly with fees
2 double beds
£251
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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About Kempinski Hotel Cancún

Discover essential information, amenities, and features of Kempinski Hotel Cancún, providing insights into what to expect during your stay. Information on this property was last updated on 27 July 2026.
Featuring a restaurant, bar and outdoor swimming pool, Kempinski Hotel Cancún is just a five-minute walk from Secrets The Vine Hotel. A private beach and a coffee maker are some of the facilities offe...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 0808

Perks and amenities at Kempinski Hotel Cancún

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Kempinski Hotel Cancún
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Things to do

  • Whale watching
  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Casino
  • Fishing
  • Golf
  • Canoeing
  • Snorkelling
  • Cooking classes
  • Beauty salon
  • Windsurfing
  • Shopping
  • Swimming

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Steam room
  • Massage
  • Sauna

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker

General

  • Family rooms
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Beachfront
  • Slippers
  • Solarium
  • Telephone

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible parking
  • Toilet with grab rails

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Family friendly

  • Kids meals
  • Kid-friendly buffet
  • Kids' club
  • Babysitting/child care services (surcharge)
  • Playground

Bathroom

  • Hairdryer
  • Bathrobe
  • Bathtub

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis

Workspace

  • Fax/photocopying
  • Desk

Media and entertainment

  • Cable or satellite TV

Reviews for Kempinski Hotel Cancún

Read firsthand reviews and testimonials from guests who have stayed at Kempinski Hotel Cancún, providing insights into their experiences. Travellers have left 719 reviews of Kempinski Hotel Cancún to date. Review data was last updated on 27 July 2026.
9.1
Wonderful
719 verified ratings
Wonderful
515
Very good
83
Good
32
Okay
30
Fair
19
Mediocre
10
Poor
28
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Hotels closest to Kempinski Hotel Cancún

These are the closest hotels within a 0.3 mi proximity to Kempinski Hotel Cancún. These hotels have an average nightly rate of £240 vs. £217 for Kempinski Hotel Cancún. Data was last updated on 27 July 2026.
Secrets The Vine Cancun
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0.3 mi from city centre
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Hard Rock Hotel Cancun
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The Royal Sands
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Explore Hotel Zone, Cancún

Kempinski Hotel Cancún is located at Retorno del Rey #36 in the Hotel Zone neighbourhood of Cancún. Popular landmark data was lasted updated on 27 July 2026.
Kempinski Hotel Cancún location: Retorno del Rey #36

Most Popular Landmarks

  • Spa at The Royal Sands0.3 mi
  • Kukulcan Plaza0.6 mi
  • La Isla Shopping Mall1.2 mi
  • Iberostar Cancun Peninsula Convention Centre2 mi
  • Iberostar Golf Club Cancun2.1 mi
  • Playa Delfines2.4 mi
  • El Rey Ruins2.5 mi
  • Cancun Golf Club at Pok Ta Pok2.8 mi
  • Hard Rock Cafe Cancun3 mi
  • CoCo Bongo Cancun3 mi
  • Cancun Convention Center3.1 mi
  • Poliforum Benito Juarez4.3 mi

  • How far is Kempinski Hotel Cancún from Oasis Arena?

    Oasis Arena in Cancún is 1.2 mi away from Kempinski Hotel Cancún.

  • Is Kempinski Hotel Cancún close to Playa Delfines?

    Walking distance - there’s 2.4 mi between Playa Delfines and Kempinski Hotel Cancún.

FAQs when booking at Kempinski Hotel Cancún

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Kempinski Hotel Cancún. FAQs were last updated on 27 July 2026.

  • How close is Kempinski Hotel Cancún to the nearest airport, Cancun Airport?

    With no traffic, the 8 mi drive between Kempinski Hotel Cancún and Cancun Airport (the nearest airport) will generally only take about 0h 16m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • What is the best way for guests to get from Cancun Airport to Kempinski Hotel Cancún?

    For the most freedom while visiting Cancún, consider hiring a car for about £7/day and parking it at Kempinski Hotel Cancún where they offer parking spaces to hotel guests. One of the more popular options today is to take a taxi or ridesharing service directly from Cancun Airport to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Kempinski Hotel Cancún?

    Yes. Many people visiting Cancún look for a hotel with a pool. Kempinski Hotel Cancún has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • How close is Kempinski Hotel Cancún from the Cancún city centre?

    Kempinski Hotel Cancún is just 2.8 mi away from the centre of Hotel Zone, Cancún. From Kempinski Hotel Cancún you can easily get to other popular landmarks such as Torre Escenica.

  • What is the Kempinski Hotel Cancún phone number?

    If you have questions or concerns about your stay, call +52 998 881 0808 to talk to a Kempinski Hotel Cancún front desk representative.

  • Does Kempinski Hotel Cancún have Wi-Fi available?

    Yes, Kempinski Hotel Cancún has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Kempinski Hotel Cancún?

    Kempinski Hotel Cancún does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Kempinski Hotel Cancún?

    The standard check-out time at Kempinski Hotel Cancún is 12:00. Guests can usually check-in from 15:00. Special arrangements may be available if discussed with the front desk.

  • How much does it cost to stay at Kempinski Hotel Cancún, Cancún?

    Prices at Kempinski Hotel Cancún will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been £231, though some users have found rates as low as £141. To see prices for your dates, enter them in the form above.

  • Is there a restaurant at Kempinski Hotel Cancún?

    Yes, there is a restaurant on-site at Kempinski Hotel Cancún, Cancún. For drinks at the accommodation, there is a bar available.

  • Does Kempinski Hotel Cancún have a laundry service?

    Kempinski Hotel Cancún does have a laundry service. Contact the property for details. Guests also have access to an iron and an ironing board during their stay - either in the room, or by asking the front desk.

  • Does Kempinski Hotel Cancún offer accessible rooms?

    Yes, Kempinski Hotel Cancún provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Kempinski Hotel Cancún?

    For the best chance to save money on your Kempinski Hotel Cancún reservation, consider staying in October, when prices are typically at their lowest (£277).

  • In what area of Cancún is Kempinski Hotel Cancún located?

    Kempinski Hotel Cancún is located within the Hotel Zone area of Cancún. Utilise the map on this page to understand where Kempinski Hotel Cancún is in relation to the rest of Cancún.

  • Are there any other Kempinski hotels in Cancún?

    In total, there is 1 location in Cancún. The most popular Kempinski property in Cancún is Kempinski Hotel Cancún.

  • What is the cheapest day to check into Kempinski Hotel Cancún?

    Consider checking into Kempinski Hotel Cancún on Saturday, when the nightly price is typically at its lowest (average nightly rate of £248).

  • How far is Kempinski Hotel Cancún from Oasis Arena?

    Oasis Arena in Cancún is 1.2 mi away from Kempinski Hotel Cancún.

  • Is Kempinski Hotel Cancún close to Playa Delfines?

    Walking distance - there’s 2.4 mi between Playa Delfines and Kempinski Hotel Cancún.

See more FAQs

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