Moon Palace The Grand Cancun

Moon Palace The Grand Cancun

Resort
 

Carretera Cancun-Chetumal Km 365, Cancún, Quintana Roo, Mexico

Excellent205 verified ratings
8.5

£413

Cheapest rate

rate per night

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Best deals for Moon Palace The Grand Cancun

Explore the most appealing deals available for Moon Palace The Grand Cancun, ensuring you get the best value for your stay. Properties were last updated on 5 December 2025.
Fri 12/12
Sat 13/12
Standard Room
bed type unknown
£413
nightly with fees
bed type unknown
£465
nightly with fees
bed type unknown
£978
nightly with fees
Deluxe room
bed type unknown
£335
nightly with fees
bed type unknown
£352
nightly with fees
bed type unknown
£394
nightly with fees
Double room
bed type unknown
£540
nightly with fees
1 twin bed
£860
nightly with fees
bed type unknown
£1,248
nightly with fees
King room
1 king bed
£457
nightly with fees
1 king bed
£486
nightly with fees
1 king bed
£496
nightly with fees
Superior room
bed type unknown
£405
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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About Moon Palace The Grand Cancun

Discover essential information, amenities, and features of Moon Palace The Grand Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 5 December 2025.
This beachfront 5-star resort provides a range of quality facilities, including free Wi-Fi, a marble bathroom and outdoor tennis courts. It also offers a swim-up bar, a rooftop pool and a private beac...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 6000
License number: 1230050337

Perks and amenities at Moon Palace The Grand Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Moon Palace The Grand Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle hire
  • Basketball court
  • Tennis

General

  • Wine glasses
  • ATM on-site
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Family rooms
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Fruits
  • Garden view
  • Heated pool
  • Room service
  • Smoke alarms
  • Hypoallergenic pillow
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Lowered sink
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Pool view
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • Kitchen
  • 24-hour front desk
  • Designated smoking area
  • Private entrance
  • Kitchenette
  • Steam room
  • Night club
  • Storage available
  • Private parking
  • Private pool
  • Radio
  • Raised toilet
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Roll-in shower
  • Beach chairs
  • Rooftop pool
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Shower cap
  • Shower chair
  • Accessible parking
  • Adapted bath
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Sofa bed
  • Balcony
  • Bathtub
  • Soundproofing
  • Spa bath
  • Body soap
  • Bottle of water
  • Swimming pool toys
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Tile/marble floor
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Sauna
  • Toothbrush
  • Dustbins
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing

Activities

  • Eco tourism
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Aerobics
  • Scuba diving
  • Snorkelling
  • Evening entertainment
  • Gaming console
  • Cooking classes
  • Fitness classes
  • Fitness centre
  • Horse riding
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Mini-golf
  • Streaming service
  • Bowling
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Basketball court
  • Massage
  • Yoga
  • Gym

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • Foot massage
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms

Reviews for Moon Palace The Grand Cancun

Read firsthand reviews and testimonials from guests who have stayed at Moon Palace The Grand Cancun, providing insights into their experiences. Travellers have left 205 reviews of Moon Palace The Grand Cancun to date. Review data was last updated on 5 December 2025.
8.5
Very Good205 verified ratings
Pros +
  • The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
  • Bars ran out of certain alcohols. (in 1 review)
  • Some of the managers are jerks. (in 1 review)
  • They had shuttle buses to get you to your room. (in 1 review)
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Photos of Moon Palace The Grand Cancun

View a collection of 52 photos showcasing the rooms, amenities, and facilities of Moon Palace The Grand Cancun to help you visualise your stay. Photos for this property were last updated on 5 December 2025.

Hotels similar to Moon Palace The Grand Cancun

Discover other properties in Cancún that offer a similar experience and ambience to Moon Palace The Grand Cancun. In total, there are 3,244 hotels serving travellers in Cancún. Price data was last updated on 5 December 2025.

Explore Cancún

Moon Palace The Grand Cancun is located at Carretera Cancun-Chetumal Km 365 in the neighbourhood of Cancún. Popular landmark data was lasted updated on 5 December 2025.

Most Popular Landmarks

TPC Cancun at Cancun Country Club

18 mins drive

4.8 mi

Riviera Cancun Golf Resort

18 mins drive

8.0 mi

Museo Maya de Cancun

23 mins drive

12.7 mi

Plaza Nichupte

23 mins drive

12.8 mi

Dubai Palace Casino

23 mins drive

12.9 mi

TPC Cancun at Cancun Country Club

18 mins drive

4.8 mi

Riviera Cancun Golf Resort

18 mins drive

8.0 mi

Museo Maya de Cancun

23 mins drive

12.7 mi

Plaza Nichupte

23 mins drive

12.8 mi

Dubai Palace Casino

23 mins drive

12.9 mi

Car Hires

£25 daily average

Closest Airports

Cancun Airport

11 mins drive

6.2 mi

Cancun Airport

11 mins drive

6.2 mi

FAQs when booking at Moon Palace The Grand Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Moon Palace The Grand Cancun. FAQs were last updated on 5 December 2025.
  • Is pricing at Moon Palace The Grand Cancun comparable to 5 star hotels in Cancún?

    In Cancún, the average nightly rate for 5 stars hotels is £385. The expected nightly rate for Moon Palace The Grand Cancun is around £640; a price that is 66% cheaper than the city average. HotelsCombined considers Moon Palace The Grand Cancun to be a good deal if you’re looking to stay at a 5 stars hotel in Cancún.

  • How close is Moon Palace The Grand Cancun to the nearest airport, Cancun Airport?

    The distance between the closest airport, Cancun Airport, and Moon Palace The Grand Cancun is 4.9 mi and the expected drive time is about 0h 09m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

  • What is the best way for guests to get from Cancun Airport to Moon Palace The Grand Cancun?

    For the most freedom while visiting Cancún, consider hiring a car for about £10/day and parking it at Moon Palace The Grand Cancun where they offer parking spaces to hotel guests. One of the more popular options today is to take a taxi or ridesharing service directly from Cancun Airport to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Moon Palace The Grand Cancun?

    Yes. HotelsCombined users travelling to Cancún often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Moon Palace The Grand Cancun for pool rules and guidelines.

  • How close is Moon Palace The Grand Cancun from the Cancún city centre?

    The centre of Hotel Zone, Cancún, is just 11.7 mi away from the front doors of Moon Palace The Grand Cancun. You can find many fellow tourists at places such as Acuario Interactivo, which you can get to from Moon Palace The Grand Cancun using any means of transportation.

  • What is the Moon Palace The Grand Cancun phone number?

    You can reach the front desk of Moon Palace The Grand Cancun at +52 998 881 6000.

  • Does Moon Palace The Grand Cancun have Wi-Fi available?

    Yes, Moon Palace The Grand Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Moon Palace The Grand Cancun?

    Yes, there is a fitness centre open to guests staying at Moon Palace The Grand Cancun.

  • What is the check-out time at Moon Palace The Grand Cancun?

    Moon Palace The Grand Cancun check-out time is 12:00, though late check-out may be accommodated if agreed in advance with the hotel reception.

  • How much does it cost to stay at Moon Palace The Grand Cancun, Cancún?

    £328 per night is the best price found recently for a room at Moon Palace The Grand Cancun, with average deals around £640 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at Moon Palace The Grand Cancun?

    There is a restaurant located in Moon Palace The Grand Cancun. Please contact them for kitchen hours. The resort also has a bar.

  • Does Moon Palace The Grand Cancun have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Moon Palace The Grand Cancun. The property also has irons and ironing boards available for guest use.

  • Does Moon Palace The Grand Cancun offer accessible rooms?

    Yes, Moon Palace The Grand Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Moon Palace The Grand Cancun?

    For the best chance to save money on your Moon Palace The Grand Cancun reservation, consider staying in September, when prices are typically at their lowest (£274).

  • What is the cheapest day to check into Moon Palace The Grand Cancun?

    Consider checking into Moon Palace The Grand Cancun on Wednesday, when the nightly price is typically at its lowest (average nightly rate of £406).

See more FAQs

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