Moon Palace The Grand Cancun

Resort
5 stars
Carretera Cancun-Chetumal Km. 36.5, 77500, Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 881 6000
8.2
Excellent
based on 235 reviews
235 verified ratings
Mon 27/7
-
Tue 28/7
2 guests, 1 room
Deals from
£339
/Cheapest rate per night
Provider
Nightly total
£339
£357
£363
61 more Moon Palace The Grand Cancun deals
61 more Moon Palace The Grand Cancun deals
Pool
Pool
Other
Pool
Other
Bedroom
Gym
Bedroom
Bar
Outdoor view
Lounge
Bar
Bedroom
Restaurant
Other
Other
Photos of Moon Palace The Grand Cancun
View a collection of 16 photos showcasing the rooms, amenities, and facilities of Moon Palace The Grand Cancun to help you visualise your stay. Photos for this property were last updated on 20 July 2026.
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Best deals for Moon Palace The Grand Cancun

Explore the most appealing deals available for Moon Palace The Grand Cancun, ensuring you get the best value for your stay. Properties were last updated on 20 July 2026.
Mon 27/7
-
Tue 28/7
King room
bed type unknown
£514
nightly with fees
1 king bed
£542
nightly with fees
1 king bed
£566
nightly with fees
Deluxe room
bed type unknown
£339
nightly with fees
bed type unknown
£357
nightly with fees
bed type unknown
£363
nightly with fees
Double room
bed type unknown
£512
nightly with fees
bed type unknown
£536
nightly with fees
1 twin bed
£764
nightly with fees
Standard Room
bed type unknown
£410
nightly with fees
bed type unknown
£449
nightly with fees
bed type unknown
£459
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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About Moon Palace The Grand Cancun

Discover essential information, amenities, and features of Moon Palace The Grand Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 20 July 2026.
This beachfront 5-star resort provides a range of quality facilities, including free Wi-Fi, a marble bathroom and outdoor tennis courts. It also offers a swim-up bar, a rooftop pool and a private beac...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 6000
Licence number: 002-025-002113/2026

Perks and amenities at Moon Palace The Grand Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Moon Palace The Grand Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Water slide
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle hire
  • Basketball court

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Snorkelling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Horse riding
  • Mini-golf
  • Bowling
  • Table tennis
  • Water park
  • Pool table
  • Night club
  • Basketball court
  • Shopping

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic pillow
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shared toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Private pool
  • Rooftop pool
  • Massage
  • Pool bar
  • Sauna
  • Water slide

General

  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Lockers
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble floor

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Swimming pool toys

Dining

  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Kitchen

  • Wine glasses
  • Kitchen
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • Streaming service
  • Radio
  • Shared lounge/TV area
  • TV

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Tennis
  • Gym

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • First-aid kit

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Reviews for Moon Palace The Grand Cancun

Read firsthand reviews and testimonials from guests who have stayed at Moon Palace The Grand Cancun, providing insights into their experiences. Travellers have left 235 reviews of Moon Palace The Grand Cancun to date. Review data was last updated on 20 July 2026.
8.2
Very good
235 verified ratings
Wonderful
134
Very good
27
Good
20
Okay
12
Fair
10
Mediocre
6
Poor
26
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Explore Cancún

Moon Palace The Grand Cancun is located at Carretera Cancun-Chetumal Km. 36.5 in the neighbourhood of Cancún. Popular landmark data was lasted updated on 20 July 2026.
Moon Palace The Grand Cancun location: Carretera Cancun-Chetumal Km. 36.5

Most Popular Landmarks

  • Lakam Centre Cancun-Riviera Maya3.9 mi
  • El Rey Ruins6.6 mi
  • Playa Delfines6.7 mi
  • Iberostar Golf Club Cancun6.9 mi
  • Iberostar Cancun Peninsula Convention Centre7.1 mi
  • Poliforum Benito Juarez8.5 mi
  • Spa at The Royal Sands9.3 mi
  • Kukulcan Plaza9.6 mi
  • La Isla Shopping Mall10.1 mi
  • La Gran Plaza11.2 mi
  • Cancun Golf Club at Pok Ta Pok11.7 mi
  • Estadio Olímpico Andrés Quintana Roo11.9 mi

FAQs when booking at Moon Palace The Grand Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Moon Palace The Grand Cancun. FAQs were last updated on 20 July 2026.

  • Is pricing at Moon Palace The Grand Cancun comparable to 5 star hotels in Cancún?

    In Cancún, the average nightly rate for 5 stars hotels is £340. The expected nightly rate for Moon Palace The Grand Cancun is around £617; a price that is 81% cheaper than the city average. HotelsCombined considers Moon Palace The Grand Cancun to be a good deal if you’re looking to stay at a 5 stars hotel in Cancún.

  • How close is Moon Palace The Grand Cancun to the nearest airport, Cancun Airport?

    The distance between the closest airport, Cancun Airport, and Moon Palace The Grand Cancun is 4.9 mi and the expected drive time is about 0h 09m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

  • What is the best way for guests to get from Cancun Airport to Moon Palace The Grand Cancun?

    For the most freedom while visiting Cancún, consider hiring a car for about £8/day and parking it at Moon Palace The Grand Cancun where they offer parking spaces to hotel guests. One of the more popular options today is to take a taxi or ridesharing service directly from Cancun Airport to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Moon Palace The Grand Cancun?

    Yes. HotelsCombined users travelling to Cancún often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Moon Palace The Grand Cancun for pool rules and guidelines.

  • How close is Moon Palace The Grand Cancun from the Cancún city centre?

    The centre of Hotel Zone, Cancún, is just 11.7 mi away from the front doors of Moon Palace The Grand Cancun. You can find many fellow tourists at places such as Torre Escenica, which you can get to from Moon Palace The Grand Cancun using any means of transportation.

  • What is the Moon Palace The Grand Cancun phone number?

    You can reach the front desk of Moon Palace The Grand Cancun at +52 998 881 6000.

  • Does Moon Palace The Grand Cancun have Wi-Fi available?

    Yes, Moon Palace The Grand Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Moon Palace The Grand Cancun?

    Yes, there is a fitness centre open to guests staying at Moon Palace The Grand Cancun.

  • What is the check-out time at Moon Palace The Grand Cancun?

    Moon Palace The Grand Cancun check-out time is 12:00, though late check-out may be accommodated if agreed in advance with the hotel reception.

  • How much does it cost to stay at Moon Palace The Grand Cancun, Cancún?

    £35 per night is the best price found recently for a room at Moon Palace The Grand Cancun, with average deals around £617 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at Moon Palace The Grand Cancun?

    There is a restaurant located in Moon Palace The Grand Cancun. Please contact them for kitchen hours. The resort also has a bar.

  • Does Moon Palace The Grand Cancun have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Moon Palace The Grand Cancun. The property also has irons and ironing boards available for guest use.

  • Does Moon Palace The Grand Cancun offer accessible rooms?

    Yes, Moon Palace The Grand Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Moon Palace The Grand Cancun?

    For the best chance to save money on your Moon Palace The Grand Cancun reservation, consider staying in October, when prices are typically at their lowest (£274).

  • What is the cheapest day to check into Moon Palace The Grand Cancun?

    Consider checking into Moon Palace The Grand Cancun on Wednesday, when the nightly price is typically at its lowest (average nightly rate of £573).

See more FAQs

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