Krystal Cancun

Hotel
4 stars
Paseo Kukulcan km 9, Lotes 9 y 9A, 77500, Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 848 9800
7.6
Good
based on 5558 reviews
5,558 verified ratings
Thu 30/7
-
Fri 31/7
2 guests, 1 room
Deals from
£58
/Cheapest rate per night
Provider
Nightly total
£58
£77
£86
77 more Krystal Cancun deals
77 more Krystal Cancun deals
Pool
Other
Restaurant
Pool
Pool
Restaurant
Restaurant
Lounge
Banquet hall
Banquet hall
Bedroom
Outdoor view
Restaurant
Beach
Other
Other
Other
Bedroom
Restaurant
Bedroom
Bedroom
Conference room
Other
Bar
Photos of Krystal Cancun
View a collection of 24 photos showcasing the rooms, amenities, and facilities of Krystal Cancun to help you visualise your stay. Photos for this property were last updated on 23 July 2026.
Rooms
About
Reviews
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Location
FAQ

Best deals for Krystal Cancun

Explore the most appealing deals available for Krystal Cancun, ensuring you get the best value for your stay. Properties were last updated on 23 July 2026.
Thu 30/7
-
Fri 31/7
King room
1 king bed
£88
nightly with fees
1 king bed
£93
nightly with fees
1 king bed
£99
nightly with fees
Standard Room
2 double beds
£58
nightly with fees
2 double beds
£77
nightly with fees
2 double beds
£86
nightly with fees
Deluxe room
bed type unknown
£92
nightly with fees
bed type unknown
£111
nightly with fees
1 king bed
£118
nightly with fees
Double room
1 twin bed
£96
nightly with fees
1 king bed
£97
nightly with fees
2 double beds
£102
nightly with fees
Luxury Room
bed type unknown
£259
nightly with fees
2 double beds
£264
nightly with fees
1 king bed
£282
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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About Krystal Cancun

Discover essential information, amenities, and features of Krystal Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 23 July 2026.
Krystal Cancun provides 4-star accommodation, as well as a swim-up bar, an infinity pool and a water park. Popular amenities, such as free Wi-Fi, a sauna and a private beach, ensure an enjoyable stay ...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 848 9800
Licence number: 005-007-000112/2025

Perks and amenities at Krystal Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Krystal Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to do

  • Gift shop
  • Fishing
  • Board games/puzzles
  • Golf
  • Scuba diving
  • Diving
  • Snorkelling
  • Cooking classes
  • Beauty salon
  • Karaoke
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Shopping

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Window
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Solarium
  • Soundproof rooms
  • Telephone
  • Tile/marble floor
  • City view

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining table

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Dustbins

Outdoor

  • Picnic area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet

Accessibility and suitability

  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Disabled access
  • Lift

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • CCTV outside property
  • 24-hour security
  • Safe

Fitness

  • Aerobics
  • Fitness centre

Workspace

  • Fax/photocopying

Reviews for Krystal Cancun

Read firsthand reviews and testimonials from guests who have stayed at Krystal Cancun, providing insights into their experiences. Travellers have left 5,558 reviews of Krystal Cancun to date. Review data was last updated on 23 July 2026.
7.6
Good
5558 verified ratings
Wonderful
1827
Very good
907
Good
847
Okay
528
Fair
510
Mediocre
285
Poor
654
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3.7
Poor
Aleisha, Jan 2020
the room was unsafe, live wires exposed. when it rained the while hotel leaked and there was water everywhere.
6.0
Okay
Anonymous, Apr 2018
check in was horrible, hidden desk could not be found. Room was five meteres from a nightclub and was shaking. fresh paint in room still wet from roof cavein. they argued, no manager working, endless excuses. Finally got another room with great view but next to exhaust from the buildings air conditioning. this hotel is a dump, they are touring it to vacation club buyers. Spa Broken, pool partially...
Read more
7.5
Good
ATHANASIA, Nov 2017
Perfect location, amazing beach, great outdoor facilities, nice breakfast! The room was quite old and not so clean. When we needed something, we had to ask again and again for the services to be delivered.

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0.1 mi from city centre
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Aloft Cancun
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Explore Hotel Zone, Cancún

Krystal Cancun is located at Paseo Kukulcan km 9, Lotes 9 y 9A in the Hotel Zone neighbourhood of Cancún. Popular landmark data was lasted updated on 23 July 2026.
Krystal Cancun location: Paseo Kukulcan km 9, Lotes 9 y 9A

Most Popular Landmarks

  • Cancun Convention Center310 yd
  • CoCo Bongo Cancun335 yd
  • Hard Rock Cafe Cancun359 yd
  • Cancun Golf Club at Pok Ta Pok1.1 mi
  • La Isla Shopping Mall2.1 mi
  • Kukulcan Plaza2.6 mi
  • Spa at The Royal Sands2.9 mi
  • Puerto Cancun4.4 mi
  • Iberostar Cancun Peninsula Convention Centre5.2 mi
  • Puerto Juarez5.2 mi
  • Gran Puerto5.3 mi
  • Iberostar Golf Club Cancun5.3 mi

FAQs when booking at Krystal Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Krystal Cancun. FAQs were last updated on 23 July 2026.

  • How close is Krystal Cancun to the nearest airport, Cancun Airport?

    There are 10.9 mi between the closest airport, Cancun Airport, and Krystal Cancun. The drive to the airport from the hotel should take you 0h 21m with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

  • What is the best way for guests to get from Cancun Airport to Krystal Cancun?

    Krystal Cancun has parking for hotel guests so for most visitors spending time in Cancún, hiring a car for around £8/day may be the best option. This will enable you to get to and from Cancun Airport, and also give you the flexibility to get around the area. Taking a taxi or rideshare service from the nearest airport, Cancun Airport, to your hotel is often the most cost-effective transportation solution.

  • Is there a pool at Krystal Cancun?

    Yes, Krystal Cancun has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Krystal Cancun from the Cancún city centre?

    Krystal Cancun is 0.9 mi away from the centre of Hotel Zone, Cancún. Consider visiting Torre Escenica, a popular landmark that can be accessed from Krystal Cancun by various forms of transportation.

  • What is the Krystal Cancun phone number?

    If you have questions or concerns about your stay, call +52 998 848 9800 to talk to a Krystal Cancun front desk representative.

  • Does Krystal Cancun have Wi-Fi available?

    Yes, Krystal Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Krystal Cancun?

    There is a hotel fitness centre accessible to guests of Krystal Cancun. Most hotels do not have 24-hour fitness centres, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Krystal Cancun?

    12:00. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 15:00.

  • How much does it cost to stay at Krystal Cancun, Cancún?

    A good deal at Krystal Cancun right now is between £25 and £98 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

  • Is there a restaurant at Krystal Cancun?

    Krystal Cancun does have a restaurant. For drinks at the accommodation, there is a bar available.

  • Does Krystal Cancun have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Krystal Cancun. No need to pack a travel iron either, as the accommodation can provide one.

  • Does Krystal Cancun offer accessible rooms?

    Yes, Krystal Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Krystal Cancun?

    For the best chance to save money on your Krystal Cancun reservation, consider staying in October, when prices are typically at their lowest (£276).

  • In what area of Cancún is Krystal Cancun located?

    Krystal Cancun is located within the Hotel Zone area of Cancún. Utilise the map on this page to understand where Krystal Cancun is in relation to the rest of Cancún.

  • What is the cheapest day to check into Krystal Cancun?

    Consider checking into Krystal Cancun on Friday, when the nightly price is typically at its lowest (average nightly rate of £112).

See more FAQs

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