Moon Palace Cancun

Moon Palace Cancun

Hotel
5 stars 

Carretera Cancun-Chetumal Km 340, Cancún, Quintana Roo, Mexico

Excellent758 verified ratings
8.2

£317

Cheapest rate

rate per night

1 room, 2 guests
Provider
Nightly total
£317
£322
£322
25 more Moon Palace Cancun deals
25 more Moon Palace Cancun deals
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Best deals for Moon Palace Cancun

Explore the most appealing deals available for Moon Palace Cancun, ensuring you get the best value for your stay. Properties were last updated on 8 March 2026.
Sun 15/3
-
Mon 16/3
Superior room
Superior room
No inclusions
bed type unknown
£317
nightly with VAT
Superior room
No inclusions
bed type unknown
£322
nightly with VAT
Superior room
No inclusions
bed type unknown
£322
nightly with VAT
Deluxe room
Deluxe room
No inclusions
bed type unknown
£245
nightly with VAT
Deluxe room
No inclusions
bed type unknown
£248
nightly with VAT
Deluxe room
No inclusions
bed type unknown
£254
nightly with VAT
Standard Room
Standard Room
No inclusions
bed type unknown
£335
nightly with VAT
Standard Room
No inclusions
bed type unknown
£357
nightly with VAT
Standard Room
No inclusions
bed type unknown
£379
nightly with VAT
Double room
Double room
No inclusions
bed type unknown
£156
nightly with VAT
Double room
No inclusions
1 twin bed
£489
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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About Moon Palace Cancun

Discover essential information, amenities, and features of Moon Palace Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 8 March 2026.
Featuring its own private beach, this 5-star hotel features an outdoor swimming pool and stylish rooms. It also features its own nightclub and a state-of-the-art spa.

Amenities at Moon Palace ...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 6000
License number: 1230050337

Perks and amenities at Moon Palace Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Moon Palace Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

General

  • Wine glasses
  • ATM on-site
  • Family rooms
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Hypoallergenic
  • Inner courtyard view
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • Kids meals
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Lockers
  • Cable or satellite TV
  • Air-conditioned
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Picnic area
  • Pool towels
  • Pool view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Night club
  • Storage available
  • Private parking
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Beach chairs
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Sea view
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shared bathroom
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Shower cap
  • Slippers
  • First-aid kit
  • Additional bathroom
  • Snack bar
  • Sofa
  • Alarm clock
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Spa bath
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Tile/marble floor
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • Dustbins
  • Coffee machine
  • TV
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Wardrobe or closet
  • Drying rack for clothing
  • Water slide

Activities

  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Diving
  • Snorkelling
  • Evening entertainment
  • Gaming console
  • Fitness classes
  • Fitness centre
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Mini-golf
  • Public bath
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Basketball court
  • Yoga
  • Table football
  • Shopping

Services

  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • Key access
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Babysitting/child care services (surcharge)
  • Shuttle service (additional charge)
Show all 145 amenities

Reviews for Moon Palace Cancun

Read firsthand reviews and testimonials from guests who have stayed at Moon Palace Cancun, providing insights into their experiences. Travellers have left 758 reviews of Moon Palace Cancun to date. Review data was last updated on 8 March 2026.
8.2
Very Good758 verified ratings
Pros +
  • So many food choices all day long. (in 1 review)
  • Hotel amenities & location are excellent (in 2 reviews)
  • We stayed here for a small (less than 40 people) family wedding. (in 2 reviews)
Cons -
  • "Very drawn out process booking extras and checking in, +1hr each." (in 1 review)
  • There were tons of options available for food choices (in 2 reviews)
  • "Particularyly re Agra reservations, though ultimately public relations helped." (in 1 review)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Moon Palace Cancun

View a collection of 46 photos showcasing the rooms, amenities, and facilities of Moon Palace Cancun to help you visualise your stay. Photos for this property were last updated on 8 March 2026.
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Spa
Restaurant
Bedroom
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Pool
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Bar
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Outdoor view
Pool
Restaurant
Restaurant
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Bedroom
Beach
Bedroom
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Building
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Lounge
Pool
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Gym
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Beach
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Golf course
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2.1 mi from city centre
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Explore Cancún

Moon Palace Cancun is located at Carretera Cancun-Chetumal Km 340 in the neighbourhood of Cancún. Popular landmark data was lasted updated on 8 March 2026.

Most Popular Landmarks

TPC Cancun at Cancun Country Club

19 mins drive

5.3 mi

Riviera Cancun Golf Resort

20 mins drive

8.5 mi

Museo Maya de Cancun

25 mins drive

13.2 mi

Plaza Nichupte

25 mins drive

13.3 mi

Dubai Palace Casino

24 mins drive

13.4 mi

TPC Cancun at Cancun Country Club

19 mins drive

5.3 mi

Riviera Cancun Golf Resort

20 mins drive

8.5 mi

Museo Maya de Cancun

25 mins drive

13.2 mi

Plaza Nichupte

25 mins drive

13.3 mi

Dubai Palace Casino

24 mins drive

13.4 mi

Car Hires

£20 daily average

Car hire at Cancun Airport

Closest Airports

Cancun Airport

13 mins drive

6.7 mi

Cancun Airport

13 mins drive

6.7 mi

Flights to Cancun

FAQs when booking at Moon Palace Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Moon Palace Cancun. FAQs were last updated on 8 March 2026.

  • Is pricing at Moon Palace Cancun comparable to 5 star hotels in Cancún?

    The average rate for a night at Moon Palace Cancun is 28% less than the Cancún average for similarly rated 5 stars hotels. The nightly rate at Moon Palace Cancun is typically £451, which is considered to be a good deal for a quality hotel room in Cancún.

  • How close is Moon Palace Cancun to the nearest airport, Cancun Airport?

    There are 4.5 mi between the closest airport, Cancun Airport, and Moon Palace Cancun. The drive to the airport from the hotel should take you 0h 09m with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

  • What is the best way for guests to get from Cancun Airport to Moon Palace Cancun?

    For the most freedom while visiting Cancún, consider hiring a car for about £8/day and parking it at Moon Palace Cancun where they offer parking spaces to hotel guests. Rideshare apps and taxis remain a very common solution for Moon Palace Cancun guests. This is often the most cost-effective method of transportation when visiting Cancún.

  • Is there a pool at Moon Palace Cancun?

    Yes, Moon Palace Cancun has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Moon Palace Cancun from the Cancún city centre?

    Moon Palace Cancun is 11 mi away from the centre of Hotel Zone, Cancún. Consider visiting Torre Escenica, a popular landmark that can be accessed from Moon Palace Cancun by various forms of transportation.

  • What is the Moon Palace Cancun phone number?

    For questions about Moon Palace Cancun and your reservation, contact the front desk directly at +52 998 881 6000.

  • Does Moon Palace Cancun have Wi-Fi available?

    Yes, Moon Palace Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Moon Palace Cancun?

    There is a hotel fitness centre accessible to guests of Moon Palace Cancun. Most hotels do not have 24-hour fitness centres, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Moon Palace Cancun?

    The standard check-out time at Moon Palace Cancun is 12:00. Guests can usually check-in from 15:00. Special arrangements may be available if discussed with the front desk.

  • How much does it cost to stay at Moon Palace Cancun, Cancún?

    Moon Palace Cancun room prices depend on your dates, room type and availability. The average price found recently is £451/night, with the best deals starting from £250/night. To see current deals, enter your dates in the form above.

  • Is there a restaurant at Moon Palace Cancun?

    Yes - Moon Palace Cancun does have a restaurant. There is also a bar and lounge area in the hotel.

  • Does Moon Palace Cancun have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Moon Palace Cancun. Guests can also use ironing facilities.

  • Does Moon Palace Cancun offer accessible rooms?

    Yes, Moon Palace Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Moon Palace Cancun?

    For the best chance to save money on your Moon Palace Cancun reservation, consider staying in September, when prices are typically at their lowest (£275).

  • What is the cheapest day to check into Moon Palace Cancun?

    Consider checking into Moon Palace Cancun on Sunday, when the nightly price is typically at its lowest (average nightly rate of £298).

See more FAQs

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